Medical Assistant Customer Service
Resume:
Hector D. Chavez
Berwyn Heights, Md, 20740
*************@*****.***
Career Objective
To obtain a challenging position that allows me to fully utilize my communication and organizational skills.
Summary of Qualification
I am an energetic individual with more than 5 years of experience as a Medical Assistant/receptionist; and 6 years of customer service experience with a great ability in communicating and developing relationships with clients and staff.
Excellent customer service skills.
Highly organized and detail oriented.
Committed to assist others and work well in a team environment.
English and Spanish proficient.
Experience
Medical Assistant/Patient Care Tech
Maxim Healthcare Services/Staffing Company 03/2020 to Present
Welcomed patients and visitors by greeting them,
in person or on the telephone.
Check patient’s temperature and report abnormal readings to supervisor.
Responsible for scheduling patients for appointments
Answering phone calls
Medical Assistant/Front Office/ Lab Tech
Ideal Option - College Park, MD 12/2018 -02/ 2020
Triaged patients.
Obtained patients history.
Scheduled patient’s appointments.
Assisted with prepping patients for procedures.
Collect urine specimens.
Verified patient’s insurance.
Medical Access
Medical assistant/Receptionist 10/2017-08/2018
Greeting patients
Insurance clarifications
Answering phone calls
updating and filing patients' medical records
scheduling appointments
Prepares patients for examination by performing preliminary physical tests.
Metro Best Clinic 05/2014-10/2017
Medical Assistant/ Office Manager
Greeting Patients
Updating and filling medical records
Scheduling appointments
Insurance clarifications
Copying, printing, faxing, scanning documents
Education
High School Diploma Rockville MD 06/ 2007
Richard Montgomery High school
Medical Assistant Diploma, CPR & First Aid Silver Spring, MD 01/2014
Medtech Institute
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