Microsoft Office Mental Health
Resume:
Mildred S. Hawkins
Philadelphia, PA 19141
Email: ********@***.***
Summary: Demonstrated ability to manage all facets of office procedures with a unique combination of technical expertise, office management, and file room techniques, alpha, numerical, and chronological. Basic knowledge of Microsoft Office Procedures, word and excel. Over 18 years of experience in the Human Service Field.
EMPLOYMENT HISTORY
Tabor Childrens’ Services – 57 E. Armat Street Philadelphia, PA 19144 - Support Staff
November 1996 – April 2015
Mental Health Secretary – Maintained mental health files, confirmed appointments, verified insurance information with state medical system. Xeroxing, faxing, and typing reports.
Foster Care Secretary – Typed individual Service Plans, Quarterly Reports and Case Notes. Also typed correspondence as mandated by the Department of Human Services, and Family Assessment forms required by Temple University College. Relieved file room clerk, and provided receptionist duties as needed which included answering phones, greeting visitors and clients.
File Room Clerk – Responsible for the custodianship of the agency filing system. Electronically retrieved, and entered client files into the system. Archived client files both on-site, and off-site. Kept back-up record of each client file. Shifted files from current to discharged, discharged to archived. Kept file drawers in neat and orderly fashion. Trained all new file room clerks in file room procedures. Contacted offsite office for archived files when needed. Assisted ITE with transformation to electronic file system. Filing attributes: numerical, alpha, chronological. Entered new clients into file system.
EDUCATION
HIGH SCHOOL DIPLOMA
CERTIFICATE MEDICAL TERMINOLOGY – Manor College
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