GEOFFREY MCKINNEY
**** **** ******, *** *******, CA 90068 917-***-**** ****************@*****.***
SUMMARY
I’m a self-motivated and organized professional with four strong years in digital
investments, and over ten years in customer service and sales. I am highly adaptable, driven with a strong desire for continued education.
COMPUTER SKILLS
Software
Microsoft Word, PowerPoint, Excel, and Office
PrintPak, DDS, Adobe
EXPERIENCE
February 2013 –
Digital Investment Analyst, Lionsgate Ent./Unilever Mindshare
Collaborate with digital planners to troubleshoot billing discrepancies
Support team of analysts to deliver accurate financial reports adhering to crucial quarterly deadlines
Continually develop new methods to streamline reporting of allocated funds used for various campaigns
July 2012 –
February 2013
Server/Bartender, The Palm Steakhouse
Impeccably prepared the tables of the dining or banquet room for service
Provide excellent customer service while taking orders quickly and accurately conveying them to the kitchen
Organized and led banquet room events (i.e. private events, business meetings, anniversaries, etc.
Maintained fast and accurate money management during the rush of the day
January 2011 –
February 2012
Food Runner/Server, B.R. Guest Restaurants
Provided exceptional customer service while executing a memorable fine dining experience
Maintain fast, accurate money management skills
October 2009 –
September 2010
Front Desk Associate, Equinox Fitness Clubs
Greet our members and guests with warm smile and friendly personality
Provide excellent customer service for members while working in fast paced fitness environment
Perform fast, accurate monetary transactions for our members/guests
Take phone messages and maintain log and count of group fitness classes
August 2008-
February 2009
Membership Advisor, Equinox Fitness Clubs
Developed an outreach team to scout potential members in the surrounding area
Supported a front desk staff to boost member/guest experience
Implement sales tools provided by sales training to generate new memberships
September 2007 -
August 2008
Front Desk Manager, Equinox Fitness Clubs
Conveyed support to team of front desk associates from skills obtained from my tenure as an associate
Streamlined productivity of front desk team duties put in place from Equinox Front desk SOP
Formulated effective front desk schedule for staff to maintain efficient coverage thought each day
March 2005-
September 2007
Front Desk Associate, Equinox Fitness Clubs
My duties included member check-in, answering phones, and maintaining a cash
drawer for monetary transactions. I worked the opening shift and would sometimes be the acting manager on duty until Front Desk Mgr, Assistant GM, or GM arrived. I also
filed personal training vouchers for each of the trainers to assist in tracking training sessions between client and trainer.
EDUCATION
2003-2005
Sports Marketing and Management IUPUI of Indianapolis/Ivy Tech Institute
2005-2010
Broadway Dance Center
2051 Ivar Avenue, Los Angeles, CA 90068 917-***-**** ****************@*****.***
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