GEOFFREY MCKINNEY

**** **** ******, *** *******, CA 90068 917-***-**** aczzca@r.postjobfree.com

SUMMARY

I’m a self-motivated and organized professional with four strong years in digital

investments, and over ten years in customer service and sales. I am highly adaptable, driven with a strong desire for continued education.

COMPUTER SKILLS

Software

Microsoft Word, PowerPoint, Excel, and Office

PrintPak, DDS, Adobe

EXPERIENCE

February 2013 –

Digital Investment Analyst, Lionsgate Ent./Unilever Mindshare

Collaborate with digital planners to troubleshoot billing discrepancies

Support team of analysts to deliver accurate financial reports adhering to crucial quarterly deadlines

Continually develop new methods to streamline reporting of allocated funds used for various campaigns

July 2012 –

February 2013

Server/Bartender, The Palm Steakhouse

Impeccably prepared the tables of the dining or banquet room for service

Provide excellent customer service while taking orders quickly and accurately conveying them to the kitchen

Organized and led banquet room events (i.e. private events, business meetings, anniversaries, etc.

Maintained fast and accurate money management during the rush of the day

January 2011 –

February 2012

Food Runner/Server, B.R. Guest Restaurants

Provided exceptional customer service while executing a memorable fine dining experience

Maintain fast, accurate money management skills

October 2009 –

September 2010

Front Desk Associate, Equinox Fitness Clubs

Greet our members and guests with warm smile and friendly personality

Provide excellent customer service for members while working in fast paced fitness environment

Perform fast, accurate monetary transactions for our members/guests

Take phone messages and maintain log and count of group fitness classes

August 2008-

February 2009

Membership Advisor, Equinox Fitness Clubs

Developed an outreach team to scout potential members in the surrounding area

Supported a front desk staff to boost member/guest experience

Implement sales tools provided by sales training to generate new memberships

September 2007 -

August 2008

Front Desk Manager, Equinox Fitness Clubs

Conveyed support to team of front desk associates from skills obtained from my tenure as an associate

Streamlined productivity of front desk team duties put in place from Equinox Front desk SOP

Formulated effective front desk schedule for staff to maintain efficient coverage thought each day

March 2005-

September 2007

Front Desk Associate, Equinox Fitness Clubs

My duties included member check-in, answering phones, and maintaining a cash

drawer for monetary transactions. I worked the opening shift and would sometimes be the acting manager on duty until Front Desk Mgr, Assistant GM, or GM arrived. I also

filed personal training vouchers for each of the trainers to assist in tracking training sessions between client and trainer.

EDUCATION

2003-2005

Sports Marketing and Management IUPUI of Indianapolis/Ivy Tech Institute

2005-2010

Broadway Dance Center

2051 Ivar Avenue, Los Angeles, CA 90068 917-***-**** aczzca@r.postjobfree.com

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