Data Entry Professional Experience

Paula M Smith

*** * ***** *** • East Orange, NJ 07017 • *************@*****.*** • 973-***-****

An experienced Auditor in search for a position in a well established company that will enable my skills and experience.

SUMMARY OF QUALIFICATIONS

•More than five years of extensive experience in internal audits.

•Trained staff who performed at a high proficiency rate after 3 months of employment.

•Excellent ability to gather and analyze data and generate reports.

•Remarkable ability to communicate effectively, both orally and in writing.

•Efficient problem solving and organizational skills.

• Experience working with cross functional departments to research and resolve

• Demonstrated ability to meet multiple deadlines and manage a heavy workload simultaneously.

•Proficient in MS Office, Rumba, SQL Server, Teradata, Biquery

PROFESSIONAL EXPERIENCE

Client Auditor 2013 –2016 Express Scripts Franklin Lakes, NJ

●Worked with the appropriate cross functional departments to ensure issues were resolved and deadlines were met.

●Completed audits from beginning to end according to the clients’ scope and/or contract. Responsibilities included; pulling large amounts of sample data for auditing utilizing ESI systems, documented the findings, and assisted in the development of detailed and/or summary level reporting to management.

●Conducted audit conference calls with auditors, clients and other ESI employees to ensure that all individuals are aware of responsibilities and deadlines. Investigated and resolved client and auditor questions during the audit conference call. Maintained periodic communication with Account Management throughout the audit process.

●Tracked status and served as main contact for clients during routine audits and monitored contracts to ensure the clients were requesting the appropriate data.

●Obtained knowledge focusing on the client or governmental agencies to support the audits of the selected program.

●Followed up on unresolved issues via outbound calls, emails, and/or faxes.

●Completed operational and financial audits various due dates in a timely manner.

●Identified and understood issues. Compared data from various sources to draw conclusions while effectively identifying and explaining root cause.

Payor Auditor

2011 – 2013

Medco/Express Scripts

Franklin Lakes, NJ

●Performed Liberty prepayment and desk audits daily.

●Prepared supporting documentation for all on-site audit requests.

●Researched any issues identified in the audit and respond to any audit report.

●Prioritized work to meet internal and external deadlines.

●Pre-audited claims to ensure that they are correct prior to sending out.

●Drafted responses to any audit reports and prepare accompanying support.

●Assisted other employees as needed to ensure departmental deadlines and payor needs are met.

Data Entry 2011

Medco/Express Scripts Franklin Lakes, NJ

●Updated in network pharmacy data for proper enrollment/verification.

●Provided administrative support for the enrollment call center.

●Assisted pharmacists with updating licensing status to ensure business continuity.

● Works well independently as well as a team player.

Packer (seasonal) 2007-2010

Tiffany and Company Whippany, NJ

●Inspected merchandise for damages before shipping to customers.

●Packed merchandise to be shipped to customers.

●Verified customer information by comparing Pick List with the in-house system

Inventory Control Coordinator 2007 – 2010

Accountemps Paramus, NJ

●Generated BOL, Shipping Manifest, and shipping labels for the Shipping Dept. weekly.

●Performed sales and purchase orders daily.

●Developed spreadsheets for accessibility and as a direct information tool.

●Created various reports for the Finance Dept.

●Clarified with the purchasing department for materials needed for weekly shipments.

●Measured outgoing shipments on a weekly basis to provide cost effective transportation.

●Conducted and supervised cycle counts daily.

●Picked and packed orders ready for shipment.

●Adjusted items in the system to reflect the quantities of inventory in warehouse.

●Assisted in data entry for issues such as adjustments, and transfers.

●Ordered office supplies.

●Researched inventory discrepancies and conducted root cause analysis.

●Assigned locations for products based on a high demand basis.

●Tracked and ran daily reports for back orders and expired products.

●Assisted other departments as well as management with inventory issues.

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