MANU NAGPAL
*********@*****.***
Sr. Business Analyst – AGILE – Mentor
8+ years of experience in IT
8+ years of experience working in USA
Live in Jersey City – Seeking for opportunities in NY, NJ and CT
Sr. Analyst, Mentor and Collaborator – Experience working in Finance, Logistic, Management consulting and Telecom.
EDUCATION:
Master of Science, Telecommunications Management, Oklahoma State University 2008
Bachelor of Science, Electrical Engineering Technology, Oklahoma State University 2006
TRAINING: CISSP - Information Security - Appearing for certification July 2017, AGILE
Technical Skill: Gathering & Documenting Requirements Rational Requisite Pro, Enterprise Architect,
HP Quality Center, Finance, Insurance, Government. Conducting JAD Sessions, Use Cases
Enterprise Architect, UML Diagrams, Enterprise Architect, Test Cases
Technical Skills: MS (Word, Excel, VISO and PowerPoint) Wireframes/Screen Mockups, Axure,
MS Word, MS Visio, Training and Mentoring.
SDLC: Strong knowledge of Software Development Life Cycle (SDLC) using Waterfall, Rational Unified Process (RUP), and Agile methodologies.
Experienced collaborator and a liaison with other project areas to coordinate interdependencies.
Mentored Jr. Business analysts to help them to come up to speed. Developed training materials and trained End users on newly developed and existing applications. Result oriented Joint Application Development (JAD) facilitator and meetings coordinator with excellent
Communication and interpersonal skills.
Extensive experience in creating and documenting business requirements and system functional specifications including use cases. Extensive experience in creating Wireframes / UI Design using MS Visio & Axure.
Sr. Business Analyst: Successful in translating business requirements and user expectations into detailed specifications employing Unified Modeling Language (UML), drawing UML diagrams, Activity Diagrams, and State Diagrams using Rational Rose & MS Visio. Track and maintain stakeholder requested enhancements and changes using SharePoint. Strong presentation skills towards different functional areas of business.
Testing experience: Experienced in software testing which involved development of test cases and test scripts, and conducting User Acceptance Testing (UAT).
Experience in working with various departmental teams, developing interactive relationships with business and IT colleagues, having a thorough understanding of needs and perspectives of both the business users and the technical team.
BROADRIDGE FINANCIAL, NYC (Mar. 14 to Date)
Business Analyst
Project 1 – On boarding application. The goal of the project was to replace the legacy on-boarding system with a fully automated web-based client on-boarding application.
Project 2 – Suspense account entry monitoring system. The goal of the project was to implement automated system to monitor suspense accounts on a daily basis.
Worked as a product owner / Sr. Business Analyst in an agile environment with monthly release and weekly sprints.
Managed the product backlog and worked closely with stakeholders to identify features for upcoming release.
Mentored Jr. Business Analysts
Acted as a liaison between the QA, Management, and the technical development team.
Documented user stories and supported them with UML activity diagram and wireframes.
Used Rally as a tool to manage product backlog and document user stories.
Worked closely with the developers and testers and conducted sprint planning meetings to review user stories.
Conducted weekly sprint review meeting with stakeholders to demo the features accomplished during the sprint.
Managed the application support product backlog using Rally cards
Conducted monthly business prioritization meetings with the stakeholders to identify Rally cards to be scheduled for the upcoming release.
Performed functional and GUI testing to ensure that the user acceptance criteria are met
Co-coordinated the User Acceptance Testing (UAT) on a monthly basis with the SME’s to make sure that all the requirements are addressed in the application
Documented release notes for every release to provide an overview of the features accomplished for that release.
Environment: MS Office, Google Docs, Rally, UAT, Test cases, MS Project, SharePoint Project.
UPS, NJ (Nov. 12 – Mar. 14)
Business Analyst Consultant
Project- International Data Capture
International Data Capture project is a re-engineering of the OPSYS international key entry and shipment data maintenance front end processes with the goal of reducing the cost of ongoing maintenance and future development. In addition this project also consolidated legacy applications used to key enter international shipment data in the small package operations.
Functioned as a primary liaison between the business, operations, and the technical team throughout the project cycle
Created As-Is Business Process Models using MS Visio
Conducted Joint Application Development (JAD) sessions with SME’s to identify business rules, functional and non-functional requirements.
Designed wire frames and activity diagrams using MS Visio to outline the “To-Be” screens and “To-Be” processes.
Created Use Case diagrams and documented Use Cases.
Conducted requirement walkthroughs with developers and QA team to help them understand the requirements and proactively identified feasibility issues.
Participated in creating test cases.
Conducted bug triage with QA and development team to go over the defects.
Environment: MS VISO, UAT Testing, SharePoint, UML Rational.
ALLY FINANCIAL SERVICES, NY (Nov. 11 – Nov. 12)
Business Analyst Consultant
Project – Comtrac Buyout Calculator
The goal of the project was to implement Comtrac Buyout Calculator to calculate estimates and generate reports.
Interacted extensively with various business groups, stakeholders and users to develop the Vision Document that is aligned with corporate strategic objectives.
Documented the “AS-IS” Business Workflows adhering to UML standards.
Conducted JAD sessions to define requirements and finalize the Functional Requirement Document (FRD).
Documented meeting minutes from JAD sessions and obtained sign-offs from JAD participants.
Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules, functional and non-functional requirements.
Identified use cases from the functional requirements, wrote use case specifications and created “TO-BE Business Process Workflow” diagrams (activity diagrams) in MS Visio.
Designed User Interface-level wireframes detailing interaction models and user experience using Axure. Conducted requirement workshops to verify and validate business requirements.
Performed functional and GUI testing to ensure that the user acceptance criteria are met.
Co-coordinated the User Acceptance Testing (UAT) with the SME’s to make sure that all the business requirements are addressed in the application.
Coordinated project scheduling and status reporting with the project manager.
Environment: MS VISO, UAT Testing, MS Office, MS Project, SharePoint Project, UML Rational.
PRICEWATERHOUSE COOPERS, NY (Aug. 10- Nov. 11)
Business Analyst
Project- Performa App Tool
The goal was to implement a customized PM Tool used by Auditing team. This tool helps in defining
tasks, perform cost estimation. This is a dynamic tool and any kind of industry can use it.
Worked with different business users to develop Vision Document and Business Requirement Specifications and gathered Business and Functional Requirements.
Documented the AS-IS Business Workflow adhering to UML standards.
Participated in JAD sessions for gathering requirements from SME’s. Played the role of a facilitator as well as scribe in the JAD session.
Documented meeting minutes from the JAD session and obtained sign-off on them from the JAD participants.
Followed a structured approach to organize requirements into logical groupings of essential Business Processes, Business Rules, Functional and Non-Functional requirements.
Identified Use cases from the Functional Requirements and wrote Use Case Specifications and created “TO-BE Business Process Workflow” diagrams (Activity diagrams) in MS VISIO.
Created Use Case Diagrams using MS VISIO in order to show the interaction between the Actors and Use Cases as well as showing the relationship between the Use Cases.
Managed all the requirements and made the requirements available to all team members.
Environment: MS VISO, UAT Testing, MS Office, MS Project, SharePoint Project, Rational.
MFORMATION, NJ (Sept. 09 – Aug. 10)
Jr. Business Analyst
As a Jr. Business Analyst, responsible for collaborating with Quality Assurance and Development team. Participated in Business stakeholders meetings, documenting. Improve business process. Liaise with other project areas to coordinate interdependencies. Gather and define business requirements. Provide department wide methods of commonality and collaboration of business and develop new infrastructure.
Assisted Sr. Business Analyst developing business requirement and functional specification documents separating the “what from the how.”
Identified gaps in business requirements and provided solutions for gap closure.
Implemented the process of use case development which resulted developmental, testing and training time savings.
Established the first UAT test standards documentation via Full Life Cycle Testing methodology
Wrote the test plan in accordance with the Rational Unified Process.
Environment: UAT Testing, MS Office, MS Project, SharePoint Project, Rational.