Manager Customer Care

RAJESH RAGHAV KAVUGOLI

Contact No: 052*******

E mail address: ***************@*****.***, ***************@*****.***

Applying for the post of Receptionist/Front Desk/Customer Care or Administrative Asst.

Professional Summary

Seeking a challenging position with a reputable institution that can utilize my enthusiasm, experience, energy and educational qualifications to apply my skills and prove my abilities to work under demanding conditions.

Work Experience

Receptionist / Secretary – 07 August 2010 to 08 February 2017.

Thumbay Hospital - Ajman, UAE

Greeted visitors and answered busy multi- lines phone system; screened calls and referred callers to appropriate personnel as necessary.

Provided comprehensive administrative support to the Management, and HOD.

Fixing appointments to the patients.

Scheduled and managed appointments of Doctors and Clinicians.

Daily recorded attendance of posted students for internship.

Attended meetings, edited and distributed meeting minutes.

Duty roster preparation.

Medical Report typing (on patient request and for medical Insurance approval purpose).

Preparing doctors, secretary staff attendance and submitting online and manually to HR.

Insurance claim form verification and confirmation on daily basis.

Preparation of Daily Census and Monthly Statistics.

Reporting to the OPD Manager (HOD)

Reference:

Mr. Rahul Mehta

OPD Manager – Thumbay Hospital Ajman, UAE

Contact No - 050*******

Cashier/ Manager - 05/2007 to 06/2008

Mumtaz Restaurant – Al Seeb, Oman

Receptionist - 11/2005 to 04/2007

Das Recruitments - VT Mumbai, India

Office Asst / Commission Agent - 2003 to 2005

Maharashtra Road Carriers & Transport - Mangalore, India.

Education Qualification

P. U. C (Pre University Course)

Besant College – Mangalore, Karnataka, India.

S.S.L.C. ( Secondary School Leaving Certificate)

B.E.M Higher Primary School - Kasaragod, Kerala, India.

Skills

Professional telephone etiquette, team worker, ability to lead a team, excellent communication skills, punctual, sincere and hard worker, ability to work under pressure.

IT Skills

Excellent in computer works – MS Word, MS Excel, Data entry, Outlook etc.

Languages

English, Hindi, Kannada, Malayalam, Tamil & Arabic (spoken).

License/Certification

UAE valid light vehicle license, issue date: 24/02/2015.

Personal Details Passport Details

Name : Rajesh Raghav Kavugoli Passport no : P2041917

Father name : Raghava Issue date : 23/08/2016

Date of birth : 8TH April1975 Expiry date : 22/08/2016

Gender : Male Issue Place : Dubai

Marital Status : Married

Nationality : India

Visa status : Visit Visa

Preferred Location : Dubai, Sharjah, Ajman.

Contact this candidate