Medical Customer Service
Resume:
RONISHA DAVIDSON
**** ******* ***** ********, ** 23224
*********@*****.***
Skills
Medical / Clinical Office Procedures
Medical Terminology
Medical Transcriptions
Medical Insurance Applications
Medical Law and Ethics
Medical / Clinical Office Procedures
Patient Charting
Customer Relations
Microsoft Outlook
Medisoft/ Medsend
Team Work
HIPAA Compliance
Confidentiality
Training
Inventory
Medical Billing and Coding
Insurance Claims
Cash handling
Data Skills
Education
Virginia College, Richmond, VA Graduated - Dec 2015
Associates of Applied Science in Medical Office Administration
Clinical Experience
Richmond Allergy and Asthma (Externship) Oct 2015 – Oct 2015
File in-patients records
Pulled patients records, update, and verified patient medical insurance for currency
Encompass Home Health (Externship) Nov 2015 -Dec 2015
Digitize patient information and catalog computerized medical records
Patient information liaison with physician office network
Professional Experience
Vernon J. Harris Medical, Richmond, VA Jan 2016-Nov 2016
Patient Service Representative
Maintain liaison between patients and insurance companies and determine patients’ ability to pay for the services rendered by a doctor
Schedule appointments and make follow up calls
Register patients by verifying records
Greet patients
Walmart, Richmond, Virginia July 2014-Jan 2016
Cashier
Assisted customers on the register
Helped bag the customers merchandise
Sort re-shop in customer service
Assisted in layaway during the holidays and customer orders for site-to-store for Walmart.com
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