Neva beth Blankenship
706-***-**** aczxjy@r.postjobfree.com www.linkedin.com/in/neva-
beth-blankenship
SUMMARY
A creative and forward-thinking training and development leader with a
strong background in leadership development, sales training,
onboarding, project management, internal communications, course
facilitation, recruiting/hiring, process improvement, team building,
and needs assessment. Extensive expertise in designing multimedia
training materials, including producing/directing videos, writing
scripts, casting talent, and storyboarding. Proven aptitude for
developing creative and engaging instructional content that drives
positive organizational change and improves performance.
EXPERIENCE
MOHAWK INDUSTRIES, Calhoun, Georgia
Manager, Sales Academy, 2014-2017
Assisted with recruiting and hiring process for all groups. Implemented
residential soft skills training. Developed phases one/two training for
commercial field hires. Constructed and implemented field-hire training
for hard/soft surfaces. Designed and implemented customized field-hire
training session for newly hired territory managers with no previous floor
covering experience. Modified training as necessary to meet changing needs
of sales organization.
. Created training programs ranging from ten to 12 weeks for college
recruited sales groups.
. Placed ten hires in field.
. Led Kaizen events to determine sales management needs as well as
developed district manager training program for residential sales
management, training 63 sales managers in coaching.
. Developed coaching and management modules for district managers.
. Facilitated extensive onboarding sales program.
THE BOOK NOOK AND CUBBY HOLE CAFE, Dalton, Georgia
Co-Owner/Operator, 1989-2014
Provided oversight on building renovation project. Managed day-to-day
operations. Oversaw staff for both book and caf business. Dealt with
suppliers and provided service to customers. Managed accounts
payable/receivable, payroll, and taxes. Worked with advertising and
handled various business community efforts.
SHAW INDUSTRIES GROUP, INC., Dalton, Georgia
Manager, Corporate Training/Organizational Development, 1990-2000
Traveled and trained sales force, managers, and retail personnel. Worked
with outside vendors and contractors to purchase/develop materials and
products. Designed and implemented training presentations for retail trade
shows. Interviewed and hired staff and sales personnel. Supervised
training development staff and mill tour guides (four individuals) as well
as one full-time administrator. Managed other administrative tasks as
needed.
. Performed approximately 200 training sessions in field and at
corporate office.
. Designed and developed over 20 employee training programs for multiple
departments within company, including written materials and video
productions.
. Created customer AV materials and presentations, including six modules
on retail selling as well as several other technical modules on
manufacturing carpet and hard surfaces.
EDUCATION
UNIVERSITY OF WEST GEORGIA, Carrollton, Georgia
B.B.A., Management, 1993
Professional Development
Leadership Dalton-Whitfield Graduate
Center for Creative Leadership
FranklinCovey, The 5 Choices to Extraordinary Productivity
Development Dimensions International (DDI)
Various Sales Training
Negotiations and Sales Coaching Training
Rockport Film School (Directing)
Computer Skills
Microsoft Office Suite