JESSICA S. MORRIS

** ******** ***** *******, ** *0305 407-***-**** aczxjc@r.postjobfree.com

Motivated professional with knowledge in project management, analytical problem solving and process optimization.

Effective communicator with numerous Best Speaker and Best Evaluator awards with High Voltage Voices Toastmasters club. Proficient in Microsoft Office, SharePoint, Visio, Google, Lotus Notes and learning management systems.

PROFESSIONAL EXPERIENCE

PricewaterhouseCoopers, LLC, Atlanta, GA

Learning & Development, Market Implementation/Project Management Senior Associate July 2016-April 2017

Learning & Development, Market Implementation/Project Management Specialist August 2015-July 2016

Successfully implemented approximately 275 nationally sponsored learning programs that enhanced participant experience

Onboarding Lead for Interns and Campus Hires in the Greater Atlanta market; acted as a secondary host and facilitator for Day IV orientation for experienced new hires

Collaborated with various individuals and groups to deliver high impact, high quality and differentiated client service

Provided pre-planning administrative support including managing the market?s course schedule and project plan, monitored registration, created reports, data entry, ordered course materials and finalized logistics

Responsible for collaborating with Tax and Assurance HR for the planning of their curriculum calendar year

Conducted bi-weekly reconciliations of the Market Course Schedule to the Learning Management System; process resulted in approximately $50K in net profit

Mentored, trained, developed and supervised contractors and summer interns

Learning & Development/Advisory Tour of Duty - Project Manager April 2016-August 2016

Initiated and maintained project plans, presentation decks and high level design documents

Facilitated bi-weekly project management meetings to ensure accountability and timely completion of milestones and deadlines

Managed instructor sourcing, course materials, learner registration, compliance, implementation and evaluation of various learning solutions

Created and submitted Catalog and Activity Initiation Forms, annotated agendas, course compliance documentation, Supplemental Learning and Virtual Classrooms Requests

Team Assistant ? Business Support Team December 2014-August 2015

Administrative Project Manager for an internal Advisory engagement team

Proactively tracked client service team?s deadlines, managed project plans and assisted in finalizing deliverables

Deployed and managed MAP files, the central repository system for Advisory and Assurance staff

Managed engagement team?s billing, expenses and budgets for multiple long term engagements

Analyzed and identified gap-to-goal and effectively communicated the results to leadership

Daily utilization of reporting tools to recognize market opportunities, revenue and metrics

Created and managed presentation materials for internal leadership meetings

NextEra Energy Resources, LLC, Juno Beach, FL

Administrative Technician ? Business Management March 2012-October 2014

Responsible for creating and editing presentations for executive lead team

Produced monthly reports for the Northeast and Midwest regions? forecasts and month end closings

Assisted with the annual budget in developing regional overview data for the Northeast region

Responsible for defining scope and the coordination of scheduling for office remodeling

Recruiting Coordinator, Contracted through Bartech Group November 2010-March 2012

Managed logistics for all candidate interviews and travel

Prepared repayment agreements and offer letters to top level talent

Initiated and evaluated drug screening test and background checks for all new hires

Improved efficiency within the hiring process, resulting in a 30% increase of monthly new hires

Enterprise Rent-A-Car, West Palm Beach, FL

Management Trainee October 2009-November 2010

Achieved five performance-based promotions based off of sales and the enterprise service quality index

Increased value for the business in the areas of sales, marketing, customer service, operations and finance

Created and analyzed profit and loss statements, cost control reports and operational processes

Effectively communicated, influenced, negotiated, and interacted with customers and vendors to achieve sales goals and top customer service indicators

Solved complex customer issues and demonstrated a high level of conflict-resolution management with the highest level of integrity

Mentored, trained, developed and managed junior staff

EDUCATION

2005-2009 NORTHWOOD UNIVERSITY, West Palm Beach, FL

Bachelor of Business Administration with a concentration in Marketing

2014 NextEra Energy, Inc., Corporate Operational Excellence, Juno Beach, FL

Six Sigma Yellow Belt Certified

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