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Customer Service Data Entry

Location:
Chicago, Illinois, United States
Salary:
14.00 hr
Posted:
April 21, 2017
Email:
aczxbm@r.postjobfree.com

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JOSE A. RODRIGUEZ

aczxbm@r.postjobfree.com

787-***-****

Customer Service- 20 Years

Data Entry -25 Years

Shipping and Receiving -5 Years

Mailroom -25 Years

FedEX / DHL / UPS USPO Software -25 Years

Binding, Faxing, Xeroxing, Scanning, Filing -25 Years

SPECIAL SKILLS

Includes Lt. Typing 35 to 40 WPM (5000-Alpha & 4248 - Numeric), binding, faxing, copying, scanning, filing, Great communication skills. Customer service, Windows, Microsoft Office, Word, some word processing, Excel & Platinum Accounts Receivables software, Refilling Pitney Bowes postage meter & postage. FedEx, UPS, USPS, DHL Mailing software. Pitney Bowes DM525 / 575 Postal Machine Series(Monitoring balance, Monthly log & Control) Canon Image Runner Series 7105. KOFAX version 6.6. Setting up conference rooms.

Bilingual: Spanish/English

Dec 2016 -

AltaStaff, Chicago IL

Maximus Inc. Special Project (Mailroom Department) 303 E Wacker 26th fl, Chicago, IL

•Validating Medicare clients information into Illinois State database

•Making copies of original documents sent by Medicare client and then prepping copies to be

Scanned into Illinois State database for validating by using a Ricoh Aficio MP 6002

•Linking all documents to Head of Household in Illinois State database

•Validating /data entry info of clients into Illinois State database

March 2014 – Dec -2016

Apple One, Chicago IL

Maximus Inc. Special Project (Mailroom Department) 303 E Wacker 26th fl, Chicago, IL

•Validating Medicare clients information into Illinois State database

•Making copies of original documents sent by Medicare client and then prepping copies to be

Scanned into Illinois State database for validating by using a Ricoh Aficio MP 6002

•Linking all documents to Head of Household in Illinois State database

•Validating /data entry info of clients into Illinois State database

July 2012 – March 2014

Newmark Grubb Knight Frank, Chicago IL

Office Service Associate

•Picking up and delivery mail and corresponds to 2 different buildings, one being

City Hall 6th & 4th floor (Department of Law) in downtown Chicago.

•Scanning, Copying & Binding for law Department on 4th & 6th floor

•Delivery boxes of Xerox paper to 2 buildings located in downtown Chicago.

•Filing and stamping court documents at The Daley Center

•Adding postage to outgoing mail using the Pitney Bowes Dm525 / 575 Postal Machine

Series or the Pitney Bowes Digital Postal Machine DM100i Series

•Scanning documents in PDF to folders or E-mails using the Canon Image Runner Series 7105.

May 2011 to Dec 2011

Ritchie Realty & Management Co., Northbrook, IL

Apartment Painter

•Painting vacant apartments that are being rented out

May 2009 to 2011

Staffing Agencies Chicago, IL

•Data Entry

•Filing by alpha or numerical order.

•Scanning, Copying & Binding

•Answer phones

•Accounts Receivables

•Customer Service

•Generate statistical reports

•General clerical responsibilities

July 2008 – Oct. 2008

SYKES Enterprises, Inc. Chesterfield, Mo

Temp Agency

Customer Service Support Agent for LaSalle Bank Chicago

• Customer Service - Answering phone calls from customers of LaSalle Bank .

• Answering questions about different account balances. (Checking, Savings, CD, Overdraft fees). Answering questions about different product packages between LaSalle Bank and Bank Of America.

Sept. 2003 – April 2008

Hermanos Rodríguez WholeSale Vega Baja, PR

Shipping/Receiving Assistant

•Maintaining records and invoices of all inventories.

• Preparing shipments for delivery to our wholesaler buyers

• Sorting packages, and accepting deliveries.

•Double checking the manifest of all outgoing and incoming deliveries.

•In charge of the 8 delivery truck drivers.

Dec. 2001 – July 2003

Hyatt Hacienda De Mar (Hyatt Developer Inc.) Dorado, P.R.

Contract Administrator For Time Share

• Use of online mailing (Fedex, UPS, DHL) use of Pitney Bowes postage meter

•Sending out contracts to time-share holders by using FedEx and their internet services.

•Generation and verification of Time Share contracts

•Proofreading contracts before sending them to lawyer and clients

•Analysis of credit

•Confidential information

•Inventory for all marketing and sales material

•Filing New & Removing old contracts by alpha or numerical order

•Call Timeshare holders nation wide for missing info on contracts

•Copy of 15 page time share contract(Original for company, copy for timeshare holder)

Aug. 1998 – Sept. 2001

MCM, Inc. ( McCarthy, Crisanti & Maffei, Inc ) NY, NY

Mailroom / Data Entry / Supply & Material Administrator

•Generate Monthly Sale Recap Report. Monthly Sales Quarter Report Royalties Payable. Monthly Sales by Vendor by Regions Report on Excel.

•Entering cash receipts, arrears payments & re-apply cash into Platinum’s Accounts Receivables for companies like Dean Witter, Goldman Sachs, Morgan Stanley, Bank of America, AIG, Merrill Lynch and over 100 other clients. Maintaining customer files & making copies of past due customer invoices & copying & scanning Account Receivable inbound checks.

•Identify charge-backs for allocating charges on bills.

•Responsible for all incoming and outgoing mail.

•FedEx, UPS, DHL, USPO. And their software and internet services

•Responsible for all interoffice correspondence delivery to proper personal (50+).

•Sort mail for other company that was accompany the same floor as MCM (55+)

•Use of Pitney Bowes postage weight machine for proper postage on outgoing packages.

•Responsible for maintaining & controlling use of postage meter.

•Refilling postage meter at post office when meter is running low on postage.

•Responsible for mailing out past due customer invoices for companies like Dean Witter, Goldman Sachs, Morgan Stanley, Bank of America, AIG, Merrill Lynch and over 100 other clients.

•Prepare daily bank deposits. Process and mail client statements

•In charge of ordering all office, kitchen supplies and marketing merchandise. In charge of outgoing and incoming inventory. Sending out marketing merchandise to the 6 offices located in Europe & Asia. Sending out quarterly invoices.

•Maintaining & control of all filing by alpha or numerical order.

•In charge of the mail room. Maintain inventory of all mailing supplies.

•Setting up conference room for monthly shareholder meetings

March 1994 – Aug. 1998

Temporarily Yours Personal/Access Temporaries, Inc. NY, NY

Data Entry Clerk / Administrative Task

•Data Entry

•Dispatcher for company CUBIC

•Filing by alpha or numerical order.

•Scanning, Copying & Binding

•Answer phones

•Accounts Receivables

•Customer Service

•Generate statistical reports

•General clerical responsibilities

EDUCATION (1984)

General Equivalency Diploma – Dept. of Education Commonwealth of PR



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