*** - **** ******** ******, *******, ON M3H 6C6
(416) ***-**** / firstname.lastname@example.org
Dynamic, personable, motivated Inside Sales Representative seeking a position where I may enhance my skills and innate abilities successfully leading to selfdevelopment and career progression
• Focused, adaptable and very organized with superb attention to detail; prioritize and multi-task in a busy setting
• Resourceful with sound critical thinking, conflict resolution, judgement, analytical and reasoning skills
• Motivated by challenges; an avid desire to learn and ability to implement new skills quickly
• Strong communication, listening and interpersonal skills with both colleagues and the public
• Interact very well with a diversity of people from all walks of life; fluent in English and Italian
• Proficient with Business Vision, @ease CRM, Pad Database, Maximizer, Deskflow and MS Office (Word, Excel, PowerPoint, Outlook)
Inside Sales Associate, Alfa Cappuccino Imports - Vaughan, ON 08/2015 - Present
• Excel in collecting overdue accounts via phone and email using Business Vision software
• Verify and process POs (purchase order invoices) into A/P system
• Receive, enter and dispatch technical service calls
• Book and coordinate appointments for senior management
• Create and deliver appealing demos for food products; respond to customer inquiries and resolve concerns
• Represent company at trade shows; cultivate new business, generate awareness and create goodwill
Sales Coordinator, Partners Promotional Group Inc. - Etobicoke, ON 04/2011 - 08/2015
• Excelled in all aspects of account management, new business development and inside sales
• Scheduled showroom meetings and pre-planned meetings
• Implemented customer retention activities to drive customer loyalty and satisfaction
• Produced product presentations for both current accounts and prospective clients
• Conducted occasional drop-by appointments; followed up on house accounts as assigned
• Attended and participated in trade shows, conventions and events
• Provided back-up to sales and administration as required
Senior Consultant / Recruiter, Bruce Duncan & Associates - Toronto, ON 04/2009 - 04/2011
• Placed accounting and sales personnel ranging from entry level to senior management positions
• Managed business development of new prospective clients as well as servicing existing clients
• Analyzed client job descriptions and built ideal candidate profiles for each position
• Recruited and screened applicants; conducted prequalifying calls, interviews and reference checks
• Reviewed candidate inventories and advised on employment requirements
• Counselled applicants concerning career decisions and job opportunities
Placement Specialist, PTC Accounting & Finance - Concord, ON 02/2005 - 02/2009
• Consistently met deadlines in determining top 3 candidates for assigned job orders achieving a 75% fill rate annually and billing the equivalent of $110,000.00 in a year
• Made up to 100 calls daily to potential candidates fitting clients requirements
• Often stayed late to ensure that suitable candidates were assessed in a short period of time
• Won sales contest for booking most interviews and screening/interviewing chosen candidates
• Drafted service contracts and dealt with all related documentation
Account Executive, Canadian Executive Consultants - North York, ON 1998 - 2004
• Recruited and placed accounting, finance and administrative personnel
• Interviewed/screened candidates; assessed skills to determine job best suited to background and qualifications
• Managed business development of new and prospective clients
Leadership Skills Certificate, Seneca College 2005
Business Management Certificate, Seneca College 2003
Excellent references available upon request
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