Medical Assistant Customer Service

Carrie M. Shortridge

***** ******* *** ***** ************, Fl. 32218

904-***-****

****************@*****.***

Objectives: To make a difference in my community by utilizing and expanding my abilities, skills and knowledge so as to be an asset to the medical team of which I am a part.

Skills: Injections, Phlebotomy, Patient Triage, Wound Care Throat cultures, urinalysis, EKG's, Patient Vitals, Patient Check In/Out, Insurance Verification, Scheduling, Customer Service, HIV/Aids Awareness Training, CPR/First Aid Certified

Education: Sanford-Browne Institute, Jacksonville, Florida Medical Assistant Program- Certification received 11/20/2010, President's List (4.0 GPA), Clinical Externship completed at UF/Shands Bone and Joint Clinic

Experience: Medical Assistant 9/9/2014- 8/9/2015

Memorial Women's Health Jacksonville, Florida

Duties: Patient check in/out, obtain and record vitals in EMR, room/prepare patient for exam, perform labs (u/a, protein dips, glucose and hemaglobins as well as other miscellaneous lab tests, assist with pap smears, colposcopies, endometrial biopsies, circumcisions and ultrasounds, clean and autoclave instruments as well as clean and restock exam rooms, other miscellaneous nursing tasks assigned.

EXPERIENCE: Medical Assistant 9/30/2013- 8/29/2014

Shands Ambulatory Care Clinic Jacksonville, Florida

Duties: Obtain patient vitals, room patient, assist with exam when needed, complete paperwork for physicians to give to patient, order patient medication refills, phlebotomy, copy and scan documents into patient file, miscellaneous nursing tasks assigned.

EXPERIENCE: Medical Assistant 9/19/2011- 8/16/2013

St. Vincent's Family Medicine Jacksonville, Florida

Duties: Obtain patient vitals, room patient, start note in allscripts, assist with patient exams, protein dips, throat cultures, adult and pediatric injections, EKG's, maintain refridgerator temps and vaccines for children, place OB patients on NST, assist with colposcopies, endometrial biopsies, skin and other procedures as required. Clean instruments including ultrasound probe, performed quality control checks, miscellaneous nursing tasks assigned,clean and restock exam rooms.

EXPERIENCE: Medical Assistant 12/10/2010-8/26/2011

Jacksonville Orthopedic Institute, Jacksonville Fl

Duties: Prep patient files and patient for exam, suture/staple removal, cast removal, would care, fitting for DME, scheduling followup and post op appointments, clean and restock rooms, assist with joint injections and casting, patient medication refills and other miscellaneous tasks.