Sign in

Customer Service Data Entry

Baltimore, Maryland, United States
April 20, 2017

Contact this candidate

Earl W. Powell, Jr.

**** ****** ***. ***. ***

Silver Spring MD 20906

(301) ***-**** ~ Mobile

OBJECTIVE: To secure employment with a company that can benefit from my extensive knowledge and skills in the administrative field.

QUALIFICATIONS: A highly motivated administrative specialist who is detail oriented with outstanding communication, problem solving, and customer service skills. I possess a unique combination of interpersonal and analytical abilities with a high level dedication, integrity and documented proof of exemplary leadership and work performance.

COMPUTER SKILLS: Typing 50 WPM, WINDOWS 2003, MS Excel, MS Word, WordPerfect 6.1, 6.0 and 5.0, Microsoft Outlook, Ucaper Time Entry, and various copying and facsimile machines


Shoppers Food Warehouse - District Heights, MD

June 2013 to present

Courtesy Clerk - Responsible for getting the carts and hand baskets from the registers. Greeting customers and directing them to items per request.

Meat Department - Responsible for the meat order came in off the truck I had to take it off the skid and put it on the cart and began to stack the shelves and put meat in the freezer area to for customers usage.

Bakery Department - Responsible for baking and packing the cookies. Putting labels and prices on them going to the freezer to get other items to restock the floor, breaking down the doughnut case, washing the trays and emptying the trash moping the floor etc.

Robert Half Legal Temporary Agency - Washington, DC

August 2011 – September 2012 – Mailroom Clerk and Receptionist

Answered all incoming and outgoing telephone calls

Greeted visiting clients

Sorted and distributed interoffice mail

Liaison for conference room meetings

Shipped packages both locally and internationally via Federal Express and UPS

Assisted with bulk mailing and other miscellaneous office projects

Resume Earl W. Powell, Jr.

Page 2

George Washington Hospital Unit Secretary - Washington, DC

October 2009 – January 2010

• Unit secretary for the Department of Psychiatry

• Answered multiple telephone lines

• Helped coordinate and perform timely and highly accurate data entry

• Entered patient information, orders, and charges into the hospital information system.

• Completed inventory, ordered supplies and materials.

• Performed pre-admission and admitting functions in a accurate and timely manner

• Produced correspondence, memoranda’s, report statistics, and other materials to supervisor daily

• Transported medical records, films, mail pharmacy carts/supplies specimens and other items as directed by supervisor.

Reston Limousine Driver - Capitol Heights, MD

November 2007 - October 2009

• Transported customers daily to and from downtown, DC and Rockville, Maryland.

• Provided backup shuttle services as needed.

Walter Reed Army Medical Center Insurance Processor - Washington, DC

May 2004 – January 2005

• Input patients claim information

• Ensure all claims are sent to proper insurance companies for processing

• Generated billing statements for mass mailings

• Formatted and edited documents for final distribution

• Miscellaneous office duties

Dewitt Army Medical Hospital - Resources Management Division Data Entry Clerk

Fort Belvoir, VA February 2001 – April 2002

• Effectively communicated with employees to prepare and maintain vacation time and weekly timesheets to be entered into Ucaper System.

• Assist military personnel with processing of personnel documentation by updating system information related to transfers, relocations and dismissals

• Responsible for the picking up and distributing mail to staff

Aetna U.S. Health Care Mail Sorter/Scanner - Largo, MD

March 2000 – January 2001

• Responsible for sorting and distributing incoming mail

• Scanned health information documents for input into the database

• Responsible for the preparing of all outgoing mail for U.S. Postal Service and other delivery services pick up

Resume Earl W. Powell, Jr.

Page 3

Visiting Nurses Association Receptionist/Switchboard Operator - Washington, DC April 1998 – June 2000

• Answered a high volume multi-line switchboard

• Distributed incoming mail to office staff

• Provided general office support

• Greeted all incoming visitors

• Assisted with other daily administrative task as requested


June 1990 Graduate of Barclay Business College ~ Washington, DC

(12 month Legal Secretarial Training Program)

July 1987 Graduate of University of District of Columbia Trade School ~ Washington, DC ~

(9 month Clerical Training Program)

June 1986 Graduate of Theodore Roosevelt Sr. High School ~Washington, DC


NOTE: Gaps in employment history due to me being a care giver to my father.


Contact this candidate