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Manager Quality Control

Indianapolis, Indiana, United States
April 20, 2017

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P.O Box *****

Indianapolis, Indiana 46235



Caring, compassionate individual with a desire to serve and help people and to give to the community. To begin at the ground floor entry level and grow to an executive status in order to gain experiences to further help those in need. Hardworking and team oriented. Possess effective communication skills and ability to resolve problems. Enjoy diversity of cultures, races, and religious beliefs.


Crisis Communication

Training and Mentoring

Conflict Resolution


Confidential Communication

Tactful and Discretionary

Service Oriented

Dependable Active listener

Time Management

Good Troubleshooting Ability

Persistent and Conscientious

Socially Perceptive

Monitoring and observation


Critical Thinking


Ivy Tech Community College Indianapolis, IN Anticipated Graduation May 2017

Associate of Science, Human Services

Ivy Tech Community College Indianapolis, IN May 1982

Associate of Science, Small Business

Ivy Tech Community College Indianapolis, IN May 1982

Associate of Science, Marketing

Indiana Wesleyan University Indianapolis, IN December 2015

Master of Ministry Leadership


FedEx Indianapolis, IN 2012-Present

Small Sorts Package Handler

Control small sort packages and quality control

Move packages from packages bend to belt

Unique Window and Door Indianapolis, IN 2000-2004


Organized incoming appointments

Trained new marketer for phone work


Community Alliance Far Eastside, and Bethlehem House 2008-2012

Helped Tornado victims.

Helped Red Cross pass out food and clothing to the homeless.

Load and unload trucks with food.

Emanuel Missionary Baptist Church Bereavement Pastor, 2011-Present and Ministry Leader of

Food & Clothing Pantry

Ivy Tech Community College Classes taken so far: Human Services HUM 101

Helping Relationship Technique HUM 102

Interviewing & Assessment HUM 103

Problems of Substance Abuse HUM113 it is through these classes that I have acquired the biopsychosocial techniques and behavioral theories and therapies that have given me the much-needed skills of knowing drugs their effects and behavioral changes they have on humans. I would love to go into the field of young adult guidance counseling. I would only need to complete my BA in Addiction Counseling. Coupled with my Master’s in Ministry and experience in addiction I feel confident I can qualify for the position at present. I also may transfer back to Indiana Wesleyan’s Bachelor program. Additional course work include, Group Processing Skills HUM 209. Human Development & Ecological Systems HUM 269.


1.Kathy Sullivan Nelsen MS LCAC 317- 572-9474

2.Dr. Christopher Bounds PHD. 765-***-****

3.Dawn Barnes, RPh 317-***-****

4.Pastor Michael Wilson Sr. MAS 317-***-****

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