Project Manager Management

SUMMARY OF QUALIFICATIONS

**+ years international experience managing people, projects, and relationships in entertainment, distribution, insurance, manufacturing and airline industries.

Prior roles focus centered on implementing enterprise wide solutions across state and/or countries, conducting process improvement, and implementing best practices impacting multiple lines of business.

Strong liaison skills, providing the ability to translate business requirements into technical requirements, and also the ability to provide business guidance and translations on technical issues.

Results-driven and has experience leading and managing cross-functional teams for different types of applications

Interacting and communicating with all levels of business, performing process reviews and creating functional design documentation.

Proficient with software requirements analysis and project management methodologies

WORK EXPERIENCE

Senior Project Manager – Crescent Solutions – Consulting at Farmers Insurance

December 2014 – April 2017

Environment : Mainframe, various in-house Web Based applications. Lotus Notes & Outlook

Major Projects: Implementing various Insurance packages across North America. Managed the transition at Farmers of all email from Lotus Notes to Outlook.

Managed all day to day activities across multiple projects concurrently, including the allocation of work for up to 200 people, with project budgets ranging from $5M to $34M

Managed various cross functional teams while delivering new Insurance products to multiple states, over multiple implementation windows. Work included liaising with Government Agencies where necessary to remove any obstacle to implementation

Project lead for all change & communication activities for the company transition from Lotus Notes to Outlook. This included overseeing the creation of all training materials, implementation plans, scope control etc. Project role changed to being overall project lead with a project team of up-to 35 people, with multiple vendor relationships to manage. Successfully implemented all email in a 6 month roll-out (25,000 accounts)

Project Manager / Business Relationship Manager (BRM) – Sony Pictures

May 2012 – October 2014

Environment : JDE, various in-house Web Based applications, Business Objects, Tableau & Integration tools (ETL, WebServices & WebMethods)

Major Projects: Master Data Integration & Demand Planning

Managed the day to day analysis, planning and testing of development carried out for the Operations team, coordinating with business and technical leads, ensuring requirements were met and worked to identify opportunities for improvement and change as they arose

Implemented a modified SCRUM review process for both business and I.T., so that projects requirements could be reviewed and modeled, which in turn allowed for a reduction in the cost due to re-work

Managed multiple overlapping projects simultaneously, identified resource constraints and rescheduled work as required. Projects varied from teams of 2 to 15 people (both on-shore and off-shore) with timelines ranging from 2 weeks to 18 months in duration

Identified and implemented best practices by partnering with integration teams to develop a common functional and mapping specification document. Methods of integration included WebServices, WebMethods and ETL

Created and Implemented a common method of reporting status across each of the projects to provide a simplified single stream of communication within the organization

Successfully implemented a new method of measuring our retail operations and distributor interactions and deliverables to the Customer

Project Manager, 20th Century Fox Home Entertainment – International & Domestic

Systems Integration Specialist

June 2008 – April 2012

Environment : Siebel, ETL, Business Objects, Siebel Analytics, Oracle, JDE, E1

Project: Siebel Sales Planning, integrating Sales, Finance, Marketing & Operations into one central system

Managed the interface team composed of 7 resources. (2 on-shore, 2 near-shore & 3 off-shore)

Performed detailed analysis & design of integration points between legacy systems for Fox and external distribution partners across the world

Successfully worked to bring together a common business model across multiple countries (US, France, UK, Germany, Australia, Japan), mapping current business process and identifying areas for simplification & streamlining, making more processes seamless throughout the business

Helped conduct detailed testing and QC

Senior Developer, 20th Century Fox – Home Entertainment International & International Theatrical

Team Lead, and Application Development

September 2001 – June 2008

Environment : Siebel, Oracle, Forte, Business Objects, Actuate, ETL, FireFox (In-house Theatrical system)

Lead development activities for International Forecasting and Budgeting system (Atlas) – 2-5 developers. This system provided the home office in US a single point of reference for worldwide performance of Fox Home Entertainment, enabling them to produce KPI’s for managing their business, providing business the ability to manage cash flows and projections all within the same system.

Work with team members to define, analyze and prioritize requirements for new releases, ensuring process was followed. Coordinated peer-to-peer UAT

Responsible for communicating to client the development status and any pending issues.

Helped design, build and conduct performance improvements to system processes within Atlas for application, integration & reporting within the system

Worked extensively with the world-wide Fox business community to improve process

Application Development Consultant, 20th Century Fox Home Entertainment – International

Team Lead, and Application Development

July 1999 – September 2001

Lead development of new Planning and budgeting tool at Fox used to track all releases worldwide for Home Entertainment business. Modeled and replaced many manual processes and created a system used to report Home Entertainment position to Corporate

Created, updated and implemented standards for development

Responsible for resolving team issues and raising to management as necessary

Supervised production implementations and created methods to monitor performance post-deployment

Created project status reports

Senior Analyst Programmer / Data Warehouse Specialist, Mazda Australia

Application & Reports Development

February 1996 – June 1999

Estimated level of effort needed for business requirements, including analysis, development & quality control

Created test plans and test data

Created detailed turnover documentation for deployment team

Implemented a new reporting solution for the in-house application for vehicle ordering, sales & maintenance tracking across all of Australia

Developer, Qantas Airways

November 1993 – February 1996

Coordinated with other teams to ensure consistency in implementing the functionality of the product

Created and maintained detail design documentation

Coordinated peer-to-peer and business UAT for development efforts

EDUCATION

Agile Project Management with Scrum Certification, 2013

ITIL Foundation - Certified, 2012

Master of Computer Science, 1996 Royal Melbourne Institute of Technology (RMIT), Melbourne, Australia

Computer Science Certificate, 1993 Computer Power Institute, Melbourne, Australia

Bachelor of Applied Science (Mathematics & Statistics), 1992, La Trobe University, Melbourne, Australia

INTERESTS

Golf, Cooking, Reading, Movies

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