Manager Information Technology

BRENDON NORONHA OFFICE MANAGER

********@*********.** 416-***-**** 127 Collingsbrook Blvd, Toronto, ON M1W 1M6

Result-driven office management professional experienced working in fast-paced environment demanding strong organizational, technical, and interpersonal skills. Highly trustworthy, ethical, and discreet; committed to superior customer service. Confident and poised in interactions with individual at all levels. Detail-oriented and resourceful in completing projects, able to multi-task effectively. Proficient in Accounting Systems (QuickBooks & Simply Accounting), Payroll Systems (Ceridian & ADP) and Microsoft Office Suite.

Areas of Expertise include:

Office Management

Facilities Management

Payroll & Benefits Administration

Accounting (Various systems)

Client Relatons

Record & Data Management

Human Resources

Payroll (Ceridian, ADP)

Event Planning

Professional Experience

Friends of We Care/Easter Seals Toronto, ON 2017 (Jan) – 2017 (Mar) Contract

Accounting/Office Manager

Managed all Bookkeeping & Finance for the organization with accuracy and attention to detail

Revamped many of the bookkeeping and administrative processes to improve efficiency and provide timely reports

Oversaw the two main company business accounts and handled monthly bank reconciliations, government remittances and daily bookkeeping relying on many years of experiences in these areas.

Handled all administrative and office duties with dedication and care.

Oversaw the smooth and efficient running of all aspects of the office.

Was the first point of contact for the company with external stakeholders by phone, email and in-person and was able to provide a friendly voice and a smiling face at all times.

Key Contribution

Took over the position on short notice and quickly mastered all aspects of the accounting and administrative aspects of the position with little training which was essential due to the nature of the contract

Furthermore, I reorganized several accounting and administrative processes during my tenure at the organization to improve business efficiency

Desjardins Financial Services Toronto, ON 2015 (Nov) – 2016 (Nov) Contract

Office Manager

Oversaw the smooth and efficient running of all aspects of the office.

Assisted Human Resources team with interviewing, hiring, training, and evaluating employees in areas of accounting procedures.

Liaison between senior management, employees and client to ensure proper lines of communication critical in addressing problems and issues requiring immediate attention are resolve.

Managed a small clerical unit consisting of two employees.

Assigned, optimized and monitored office space and storage utilization.

Key Contribution

Successfully managed company information technology including computers systems, telephones, and employee cellphones and office stationary equipment’s.

Spearheaded all bidding processes and developed projects estimates including cost, scheduling scope and upgrading of all aspects of IT.

Rumanek & Company North York, ON 2014 (Feb) – 2015 (Oct)

Office Manager

Managed Human Resources activities for over 35 employees including conflict resolution, benefit administration and payroll queries.

Spearheaded all accounting functions including payables, receivables, journal entries, bank reconciliation, government remittances and financial reporting for various client accounts.

Used Ceridian to enter payroll for 35 employees while keeping track of employee vacation and sick time.

Key Contribution

Surpassed company goal by improving all aspects of financial management including accounting and payroll systems.

Organized highly successful events including Office/Client parties and staff events.

TransCare Community Support Services Scarborough, ON 2012 – 2013 (Oct)

Manager of facilities & administration

Successfully managed all aspect of facilities for the company’s building that housed over 70 employees in addition to remote satellite locations.

Directed several IT functions within the organization including SIMs, and the agency computer database.

Managed four employees responsible for front offices duties including reception and administration.

Managed all the agency day-day business including security, alarm systems, HVAC, elevator, plumbing and electrical systems.

Key Contribution

Improved teamwork within agency by hosting interactive social events and encouraging personnel to work together on projects.

Provided an excellent internal business ownership, enhancement and change control for agency database systems

North York Harvest North York, ON 2000 – 2012

Manager of Operations and finance

Managed all organizational accounting functions including finances, bookkeeping and payroll for 60 member agencies.

Administered group benefits, Government remittances, ROE’s, and T4’s without errors.

Directed all aspect of information technology including 25+ computer workstations, photocopiers, phone systems and other equipment’s.

Successfully oversaw all aspects of trucking and warehouse management and staffing needs

Managed all organizational insurance activities including, property, trucking, and directors and liability insurance.

Key Contribution

Successfully managed employee activities, retained new hire documentation, and maintained confidential files

Well-regarded as a compassionate but firm manager of staff including a Warehouse Manager, Operations Supervisor and numerous warehouse assistants.

Served as Joint Chair for the Health & Safety committee

Education & Training

Bachelor of Arts [(Political Science)

YORK UNIVERSITY Toronto, ON.

Courses: [Human Resources Management, Health & Safety Accounting, and Payroll]

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