Customer Service Manager

**** ***** ******, #*, **** Des Moines, Iowa ***** 515-***-**** C: 515-***-****

Christine M. Clark

Experienced Residential Property Manager and Administrative Assistant with a strong background in Customer Service. .

Experience

May 2006 – Present Forget Properties Des Moines, IA

Corporate Office Manager

Manage properties and Managers of properties

All necessary duties with the Owners at Corporate Office

Customer Service

Show rental properties (Commercial, Residential)

Answer telephones, handling all types of situations

Process applications, prepare leases

Prepare reports in a timely manner

Write and follow up on maintenance requests

Dealing with outside vendors

Evictions, e-filing with Iowa Courts on line

Collections

Maintaining office

Oct 1995 – Sep 2005 Wellington Apartment Homes Des Moines, IA

Part-time to Full-time Leasing Consultant

Customer Service

Show rental properties (Commercial, Residential)

Answer telephones handling all kinds of situations

Process applications, prepare leases

Assistant Manager

Customer Service

Show rental properties (Commercial, Residential)

Answer telephones handling all kinds of situations

Process applications, prepare leases

Account Receiveables

Maintain 420 unit complex ledgers

Human Resources

Payroll

Skills

Word (10+ years), Excel (10+ years), Outlook (10+ years), Lotus Notes (10+ years), Yardi (10+ years), Realpage Onsite Property Management Software (5 years)

Education Hoover High School Des Moines, IA

High School Diploma 1986

Education Des Moines Area Community College Ankeny, IIA

1986 - 1987

References are available upon request.

Contact this candidate