MAZHAR U. HOQUE
Quality Assurance Analyst/Lead/Functional Tester/Defect Coordinator
firstname.lastname@example.org // Cell: (281)-***-****
An expert in SQA processes, TCoE & Defect Management with over 6 years of experience in healthcare, retail, energy, finance and construction domain testing web, client-server systems through all phases of SDLC. I’m currently looking for any position in a challenging environment that promotes active role in the driving vision of the company within SQA, TCoE & defect management.
Masters of Business Administration (MBA-IT) - Oklahoma City University, Oklahoma
BA in Human Science - International University Malaysia, Kuala Lampur, Malaysia
Programming Language & OS VBScript, HTML, XHTML, SQL, C# .NET, Soap UI, Windows XP, Windows 7, Windows 8, Linux, Java
QA Testing Tools HP Quality Center (QC)/ALM, HP QTP, JIRA, Team Foundation Server(TFS), MTM, Jira, BugZilla, Sitecore
Database/Backend: Oracle, SQL Server, TOAD, MySQL, HTTP, FTP, Telnet.
MS & Misc Tools & Browsers: Microsoft Office Suite, Word, Excel, MS SharePoint, Visio
MS Project, PowerPoint, Project, Office Communicator, Internet Explorer (IE), Firefox, Safari, Mozilla, Google Chrome,, Web Portal, GUI features, Data Mapping
Experienced in functional testing Web-based & Client Server applications by performing Manual & Automated Testing throughout SDLC process, worked as QA, BA, lead and defect Coordinator.
Expert working in fast-paced Agile/Scrum, Iterative and Waterfall environment with competence
Proactive attending daily standup meeting, reporting and participating in Sprint meetings
Experienced creating and implementing test environments for Web-based, client-server and distributed system with relational databases (RDBMS) - Oracle, SQL Server, wrote SQL queries for Validations
Competent with Graphical User Interface (GUI) and User Interface (UI) validations
Skilled in performing End-to-end Testing, Functional, Regression, Smoke, UAT on systems interaction & integration with multiple downstream systems, Coordinated EPIC testing for healthcare.
Well-versed with Point of Sales (POS) modules, Salesforce and Backend data validation through SQL, GIS, mobile and used SharePoint for resource sharing & Verified the client Insurance.
Proficient with creating & executed Test Cases using HP QC/ALM, TFS, MTM, and Bugzilla,
Able to design & maintain Test Plans, Test Bed, Test Cases, Test Scripts & RTM
Skilled with defect logging & ensured correct entry by using tools: TFS, HP QC, Bugzilla
Have exposure of EDI (Electronic Data Interchange) process, tested outbound and inbound mailing content, features in reference to EDI 834 for enrolments and the personal information
Expert with SITECORE tool to manage contain, configure, record and manipulate web building tasks
Competent with Project and Portfolio Management for project’s cost and resource effective utilization
Have knowledge of Rational Quality Management (RQM), DB2 in mainframe
Able to adapt to defined Project Testing Methodology and Testing Procedures
Defect Coordinator/ Tester 05/2016- 04/2017 First Data/IRS - TCoE, Omaha, NE
Worked for First Data Testing Center of Excellence (TCoE) for IRS Electronic Federal Tax Payment System (EFTPS), Direct Pay and Contract Change Management (CCM)
Reviewed, modified and created artifacts for TCoE followed by SDLC process for EFTPS & CCM
Managed defects and coordinated among QA Test Lead, Dev Lead, UAT Lead, and QA Managers
Reviewed defect completeness, checked duplication, defect groupings and Triaged defects
Performed E2E testing, logged and managed defects and documented and ensured testing efficiency
Created and executed Test Cases Java & DB2 built EFTPS AUT using Rational tools & Bugzilla
Analyzed Artifacts - Functional Specifications, Design documents (DD), Requirements to create detailed Test cases and defect logged in Waterfall environment
Tested the application on cross browsers like IE, Firefox and Google Chrome, and mobile devices like IPhone 5, iPhone 6 and Android
Performed Ad hoc, Functional, Integration, Regression and UAT testing during various phases of SDLC & interacted with team, attended all defects review and tracking meetings
Worked for data validation from various data sources using DB2 in a mainframe environment
Hosted daily review meetings with QA Lead, Dev Lead and supported testing activities on Test Deliverables in Waterfall environment
Defect Coordinator/Analyst 02/2015- 11/2015 Accenture, TCoE/ExxonMobil, Houston, TX
Worked for Accenture Testing Center of Excellence (TCoE) and ExxonMobil's project internationalization to review, update and create artifacts followed by SDLC process.
Worked throughout Initiation & Design phases to organize and execute Test Plans and Test Cases
Analyzed Project Artifacts - Project Functional Specifications (PFS), Design Documents (DD), Requirements to create detailed Test Cases using TFS and MTM for UAT and Functional testing
Tested responsiveness on mobile devices like IPhone 5, iPhone 6 and Android with cross browsers
Performed cross browser compatibility testing on IE, Firefox and logged defects in SharePoint 2013
Managed defect review meetings & provided feedback and logged enhancement request in TFS
Used SoapUI for API Testing validating Web services for Functional & Regression testing
Reviewed business requirement document, development request and change request documents & tested the project’s web UI features, application standards, tested screen and UI validation.
Created Regression and various testing results from MTM and TFS, developed status report for defects and test cases to report to Management
Worked in agile, validated SITECORE input elements in modules and country sites of web UI pages
Attending daily offshore and onsite separate standup meeting, grooming user stories, developing Test Build and Test Plan, Helping Ready for Acceptance (RFA).
Groomed User story, assigned story points, setting priority, defect triage with team
Software QA Analyst/Lead Tester 10/2014- 12/2014 Mattress Firm, Houston, TX
Created and executed Project Test Plans, Test Cases with focus on UAT MattressFirm Commissions (MFC), Drivers Payroll 2.0(DP), and various modules
Analyzed various Project Artifacts - Project Initiation Document (PID), Test Plan, Use Case and User Stories to create detailed Manual Test Cases using MS Team Foundation Server (TFS) and MTM.
Used SharePoint 2013, logged defects & ensured all defects are entered correctly using best practices.
Tested UI features, application standards and screen validation of AUT developed on .NET and C#
Reported Regression Testing results from MTM to PM & the application was developed in
Wrote Test Cases & Test Scripts & performed SIT Testing against Build & Releases
Validated Test Cases based upon system requirements on Mattress Firm’s Sales Commissions and Drivers Payroll & conducted analysis of issues & triaged Defects with Dev & other team members.
Created test data for the testing data against web application for Boundary & validating testing.
Performed Back-end Testing writing Structured Query Language (SQL) statements to verify & Validate data integrity for MFI Sales Commissions & Drivers Payroll portals and applications
Reported test creation, execution & defect status by generating reports & graphs from TFS & MTM
Sr. Test Engineer 05/2012 – 09/2014 Minerva Health Manager, NJ
Designed, organized, executed Test Plans and Test Cases with focus on AUT Minerva Flash Drive (MFD), Personal Health Reports (PHR), Medical Alerts (MA) & EC modules.
Analyzed Project Artifacts - Project Initiation Document (PID), Use Case and User Stories to create detailed Test Cases using HP Quality Center (QC), & Application Life Cycle Management (ALM).
Logged Defects correctly using best practices & created & enhanced Test Scripts for different modules.
Tested Minerva web GUI features, application standards, tested screen validation and UI validation testing & reported Regression testing results to PM. Verified the client Insurance.
Tested against Build & Releases by Positive and Negative entries to AUT & validated Test Cases based upon system requirements on Minerva Health Manager (MHM)
Groomed Business Requirements & triaged Defects with the team, generated status report in agile.
Wrote & executed Test Cases to find defects to ensure product quality of Personal Heath Records Management (PHRM), User Interface (UI) & Family Health Record Management (FHRM) modules
Ensured defects are monitored, accurately logged & managed following Defect management process.
Got exposure of Soap UI for API and for Web application for functional testing.
Quality Assurance Tester 08/2010 – 04/2012 Martin’s Point Health Care, ME
Analyzed requirements and Use Cases to develop Test Plans, Test Cases, support Prod Releases and worked in agile environment,
Created Test Cases using best practices that support testability, defect prevention and early detection of defects using HP QC for Membership, Providers, Claims & Pre-authorizations modules
Designed and developed Test Scenario & Test Cases for Patient Web Portal, Claims, Pre-authorizations, Benefits & Eligibility covering Testing requirements
Performed Back-end Testing by writing SQL queries against Oracle using Toad & SQL Developer
Created Automated Test Scripts of MyMartin’s Point to test stable & most important business processes using HP QuickTest Professional (QTP), VBScript and .Net.
Performed Functional, Regression, Black-box and System Testing on cross-browsers.
Worked on EDI process, tested outbound and inbound mailing content, features in reference to HiPAA 5010 EDI 834 for enrolments and the personal information, & familiar with HIPAA 5010 EDI 820
Worked on Deduction and payment order- EDI 835 (Claim payment Advice) & EDI 837 Claim
I worked in with governmental and commercial payors, tested the payment, reimbursement and copay
Tested End-to-end functionalities of Health Insurance Exchange (HIX) and Generation Advantage for validity of functional, reliability, scalability, and conformance to establishment standards.
Worked in with governmental and commercial payors, tested the payment, reimbursement and copay.
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