Administrative
Resume:
Michelle Axberg
Bradenton, FL 34209
**************@*******.***
Career Summary:
Naturally discover problems and offer solutions for accurate work prior to the client receiving their product
Assist Manager’s to lighten their workload
Succeed in work responsibilities and work on special projects
The Last Four 1/2 Years of “No Paper”:
Doculynx Sept 2013 to March 2017
Scanner: Scan paper documents in PSI Capture which converts them into electronic files as the world goes “Paper-less”
Identify data that didn’t pull into index fields, notify manager so that a change can be made to the system.
Proficient in PSI Capture and Kofax which allows me to make adjustments to the scanner and computer for a clear and readable image for a client
Lunch Coordinator that came under budget for 10 employees for weekly Friday business meetings
Chosen to work off-site in Tucson for two weeks in September 2015
Randstad Temp Agency (worked at Express Digital which was bought out by Doculynx) August 2012 to Sept 2013 Scanner
Data enter patient names, record numbers and date of births
Lunch Coordinator that came under budget for 10 employees for weekly Friday business meetings
Nine Years of Continuous Changes in Financial Aid Procedures
Worked in Disbursements, transferred to Refunds and EDE which split
Into two teams (EDE and DR Team) I moved to the DR Team, DR Specialist, promoted to Learning and Development Specialist and then to the DR Team Lead. Transferred to Cert Team Lead. Hired directly to Apollo Group which transferred me to Cert Officer II
Apollo Group June 2003 to March 2012
Certification Officer II: Certify financial aid for students according to the department of education guidelines
Research and data enter 24 loans into PeopleSoft on a daily basis
Report system errors to supervisor immediately
Certification Team Lead – Transfer
Pair up a veteran cert officer with a graduate to offer suggestions on how to certify files more efficiently
Relay info from the day shift to the night shift manager to ensure everything was covered
Handle human resources related issues: review time sheets, approve/deny requests for paid time off, review FMLA requests and make copies monthly to hand into HR dept
Department Reconciliation Team Lead - Promotion
Handle human resources related issues: review time sheets for 20 employees, approve/deny requests for paid time off, review FMLA requests and make copies once a month to hand into HR dept
Organize 60 test plans for 20 people so that a tight deadline is met
Re-organize 500 folders and 5000 documents on the main computer drive for a seamless transition for Apollo’s management team
Departmental Reconciliation Specialist - Promotion
Administered reconciliation in PeopleSoft of 300+ Pell Grants daily which resulted in the student receiving the appropriate financial aid funding
Resolve money discrepancies within 3 different Software Progams
QC team members work and provide feedback
Discovered money was applied to the account inaccurately, told manager so that she could notify the correct team
Electronic Data Exchange Specialist
Researched, compiled and generated reports to disburse money in PeopleSoft so that students receive their money for their education.
Communicate with other schools via email and phone calls in order to resolve Pell Grant for students who have been over awarded
Ran report, organized spreadsheet, did v-lookup in Excel and then manually entered 150+ class starts dates into NSLDS
Refund Specialist - Promotion
Review student records and process the Return to Title IV Calculation otherwise known as a Refund
Disbursement Officer
Generated reports to provide work for 20 team members
Assisted in training program to acclimate new hires into the department
Authorize and Disburse eligible and releasable funds in PeopleSoft
Review Oracle accounts receivables to determine how to apply the student’s financial aid funds according to Department of Education regulation
Run report, format and find missing financial aid accounts then update appropriate pages in PS
EDUCATION
Southwest Institute of Healing Arts
Fall 2014
Completed a Life Coaching Certificate
College of Lake County, Grayslake, Illinois
1994-1995 Completed some college classes
Contact this candidate