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Manager Support

Philadelphia, Pennsylvania, United States
April 21, 2017

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Gregory Eric Kaplan

**** ********* ** ************, ** 19130 Phone: 610-***-**** E-Mail: TW: _gregkaplan_ IG: greg_kaplan


I have two decades of creating the most interesting, engaging, timely, and exciting content, in various size environments, as a full-time employee, and as a freelancer/contractor.


EXPERTISE in Drupal and WordPress; SEO; PHP, HTML5, CSS3, javascript frameworks (jQuery, jQuery UI, jQuery mobile, Bootstrap); version control (Git, Subversion); Photoshop


Freelance Web Content Creation Jan 2000 – Present

• DESIGN, DEVELOP, & BUILD CONTENT for responsive presentation, implemented through the latest web-based technologies, employing SEO best-practices

• MANAGE VISUAL ASSETS including preproduction editing of images using Adobe Photoshop

• INSTALL, CONFIGURE, DEPLOY, & MANAGE web sites in CMS environments such as Drupal and WordPress, and on standalone web servers

Digital Producer, Bicycling magazine May 2012 – Jan 2016

• DIGITAL PRODUCER: online content management in Drupal and WordPress CMS environments; prepare copy for production, ensuring all display copy and meta-data are accurate; move production-ready content into CMS in source-view/coding mode; edit photos for best display in a responsive environment; prepare videos for embedding in a responsive display viewport; resolve any formatting or other presentation-level irregularities with displayed content; implement controlled vocabulary for taxonomies and content tagging; adherence to brand quality standards; incorporate best practices for mobile and online presentation; customization of non-template content through coding;

• DIGITAL COMMUNICATIONS SPECIALIST: email marketing and communications for 150,000+ subscriber list; customization of email templates to accommodate editorial content; prototyping and pre-production testing, scheduling of all outbound email communications; A/B testing implementation and results reporting;

• EDITORIAL STAFF TECHNOLOGY SUPPORT: served as go-between for brand editorial and corporate technology support staff; identify and ticket high level technology issues for resolution by centralized technology staff; serve as 1st responder and primary technology support for web site viewers via email

Web Services Manager, Police and Fire Federal Credit Union Oct 2004 – Jan 2012

• DESIGNED AND BUILT user-friendly navigation, search interface, and data collection tools

• MANAGED all outsourced content, including 3rd party web services for outward- and inward facing stakeholders, through JSON, API, SSI and HTML methods

• IMPLEMENTED w3c standards for creating viewport-agnostic content

• RESEARCHED, RECOMMENDED, AND IMPLEMENTED new tools and methods, to improve communication between the credit union and customer-members

• LEAD 2nd tier member end-user support team


Drexel University

MS, Information Systems; MS, Library Science

Rutgers University

BA, English; BA History

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