Tampa, FL 33604
Phone: (863) ***-****
CUSTOMER SERVICE FIELD
Enthusiastic, organized, and reliable professional experience seeking an opportunity to contribute to company’s goals and professional growth and development.
Summary of Skills & Qualifications
Customer Service excellence
Basic Computer Skills
Dollar Tree-Lakeland, FL 12/2013 -12/2015
Greet customers entering establishments.
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Assist customers by providing information and resolving their complaints.
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Publix Supermarket-Lakeland, FL 10/2006 - 11/2015
Deli Clerk Associate
Stored food in designated containers and storage areas to prevent spoilage.
Prepared a variety of foods, such as meats, vegetables and desserts, according to customers' orders and supervisors' instructions, following approved procedures.
Washed peeled, and cut various foods, such as fruits and vegetables, to prepare for cooking and serving.
Albertson-Winter haven, FL 02/1998 - 07/2003
Front End Manager
Provided customer service by greeting and assisting customers and responding to customer inquiries and complaints.
Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
McDonald’s-Lakeland, FL 02/1996 - 11/1997
Monitored food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
Coordinated assignments of cooking personnel to ensure economical use of food and timely preparation.
Investigated and resolved complaints regarding food quality, service, or accommodations.
Trained workers in food preparation, and in service, sanitation, and safety procedures.
Performed various financial activities, such as cash handling, deposit preparation, and payroll.
West Area High School-Tampa, FL
General Equivalency Diploma
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Electrical Engineering Professional Experience
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Web Services Professional Experience