Customer Service Social Media

PROFESSIONAL SUMMARY

PERSONAL INFORMATION

SKILLS

EDUCATION

WORK HISTORY

EMANUELA REDINI

*** ** **** ****** *** 2001, MIAMI, FLORIDA 33130

C: 786-***-**** ******@*****.***

Accomplished graduate with academic experience in business, economics, marketing and accounting . Strengths include establishing priorities and meeting challenges head-on with enthusiasm. Strong project management skills and ability to learn new concepts with ease. Organized independent worker with excellent attention to detail. Cosmopolitan traveler with the ability to build strong relationships in a multi-cultural environment . Fast learner

Fluent in English, Spanish, Italian.

Computer skills: Mac and PC Office; Power point,

Excel, Word, ..

Social Media and advertising skills.

Creativity and Business Oriented

Decision Making

Analytical skills

Driving continuous improvement

Managing multiple projects

Time management

Negotiation

Effective communication

Web technologies and services.

Ability to manage work under pressure.

BBA Economics, Finance, Law for Business Administration. La Sapienza Universita di Roma

Rome, Italy 2013

Italian Education . Bachelor in ECONOMICS, FINANCE AND LAW FOR BUSINESS ADMINISTRATION at European Business School of Paris (France) and at Università Degli Studi di Roma- La Sapienza (Italy). High School Education :Liceo Espanol Cervantes Rome, Spanish State exam Selectividad made by the Royal Spanish Academy and Maturità italiana, (Italian State Exam.). LIVE TOURS CONCIERGE COMPANY

Manager Miami, FL November 2014 - Current

Guided the development, production, promotion and financial aspects of the company. Prepared operational and salary budgets.

Managed day-to-day development issues.

Bookings and customer service .

Building strong relationships with clients .

Contributed to economic success by participating in the budgeting process. Observed all laws, regulations and other applicable obligations. Revised plans as needed to meet changing goals and requirements. Leading in design and presentation and creating new ideas of marketing and advertising . Building Websites and networking .

Advertising in the internet as well as social media. Recruiting clients .

ADDITIONAL INFORMATION

THE BOWTIE CONCIERGE GROUP

Concierge Miami, FL May 2013 - May 2014

Proactive in helping tourists the best accommodating options such as hotels and choosing the finest dining and entertainment options the city has to offer possessing in depth knowledge of the metropolitan area. Event coordinator and event planning .

Promotions and marketing.

Developed monthly reports.

Managed a staff of 20people.

Guided the development, production, promotion and financial aspects of The company. Managed day-to-day development issues.

Executed training programs.

Maintained regular contact with clients.

ROME SIGHTSEEING TOURS

Promoter and staff member Rome Italy June 2008 - December 2012 Member of staff of cultural art history tours of St. Peters Square Sixtine Chapel in Vatican City working as tourist guide during the seasons.

coordinator and recruiting tourists.

A.N.G.E.L.S ONG ( NON GOVERNMENT ITALIAN ORGANIZATION) Representant and recruiter Rome, italy May 2012 - January 2013 Recruiting charity donations from famous and important characters such as politicians, famous celebrites, members of the royalty families, ambassadors, etc in Italy and the Arabic Countries . Promoting the Association and divulging ideas .

volunteering .

Assisting seminars and conferences .

Representing the association at several events .

Doing speeches and Networking

EF LANGUAGES

Chaperon Rome, Italy January 2009 - January 2012 Chaperon position accompanying exchange students traveling overseas for famous organization "EF Languages" also coordinator for events and conferences of the organization in Rome doing speeches and communicating with the new students to make them join the program. Ability to synthesize, to plan and organize work efficiently, to be sociable and work with other people and cultures, to comply in a timely manner with the mandated activities and to communicate and coordinate with the team .

Contact this candidate