Project Manager Management
Resume:
Pritesh Kot, B.Eng, PMP
Toronto, ON, M6H 2Z7
*******.***@*****.***
ca.linkedin.com/in/priteshkot
Profile
A Sr. Project Manager with a track record of successfully delivering multiple projects on time and on budget. PMP certified since 2007 with 9 years of progressive experience in several industries including Ontario healthcare, Canadian financial institutions, and most recently Aviation. Excellent communication skills allowing the ability to converse with all levels of an organization from Executive to Developer.
Work Experience
Senior Project Manager, Porter Airlines
August 2016 – March 2017
Successfully managed a complex program of operational initiatives to improve performance and reliability using SDLC waterfall principles leveraging lean and agile methodology.
Worked with the Web & Digital team on content changes and web release schedule to manage web-site upgrades including French translations, content approvals, graphic changes, dynamic content.
Analyzed customer datasets using Tableau and managed a high-risk end of year enterprise level CRM data migration.
Managed the planning of a Ops DataMart infrastructure/network project related to operational data.
Communicated on a regular basis with C level sponsors/executives on program status and updates.
Maintained up to date MS project plans and other required project documentation.
Led several cross-functional teams including Ops, IT, Web, Marketing, & Comms and other LOBs.
Facilitated large meetings & workshops to elicit requirements using interviews, analysis, business process descriptions, use cases, scenarios, and task and workflow analysis.
Entrepreneur/Owner-Operator, Aroma Espresso Bar
October 2013 – June 2016
Successfully opened and ran two franchise Aroma Espresso Bar’s in the downtown Toronto area.
Managed all financial areas and oversaw operational aspects, including setup of a new POS system.
Managed several vendors and suppliers and tracked expenditures and changes to pricing.
Built new locations from the ground up hiring employees and management, totaling 35 staff.
Project Manager, Bank of America
April 2013 – September 2013
Led the management of test automation development and performance test projects.
Coordinated project activities with technical team leads and served as the primary representative of technical testing & support for all project communications.
Provided leadership, technical background and capabilities as a team lead, team member and individual contributor.
Created, executed and updated project plans and work breakdown structures to meet project budget guidelines.
Maintained project dashboards, prepared status reports and tracked time and metrics.
Involved in automation, development, and testing coordination of enterprise and mobile applications to be used both internally and externally.
Sr. Project Manager, Capital One
April 2011 – March 2013
Managed multiple projects with a variety of project team participants, sponsors, budgets and timelines.
Created and executed project plans for multiple streams while maintaining flexibility in response to changing needs and requirements.
Effectively applied CapitalOne PM Methodology through the PMO office and enforced standards.
Maintained an up-to-date understanding of the project status, communicated to a variety of stakeholders the activities, budget, risks, issues, assumptions and dependencies of the projects.
Identified resources needed and assigned individual responsibilities to team members with appropriate monitoring of tasks.
Managed an AML project in compliance with Canadian Legislative changes.
Project Manager, CCIM (Community Care Information Management)
September 2009 – March 2011
Responsible and accountable for the coordinated management of multiple projects directed toward implementation of a Web-based common assessment tool across Ontario in conjunction with eHealth.
Built credibility, established rapport, and delivered on business needs with hospital and community staff at multiple levels.
Provided excellent service and support to business clients to work through functional challenges by championing change management and empowering users to work through to completion.
Defined implementation plans for business stakeholders including timelines and training plans.
Tracked assigned projects and provided weekly/monthly updates to steering committees and senior management using PMO methodology.
Communicated with executive directors, LHIN’s, CCAC’s, SME’s, and front line consumer staff.
Responsible for budgets and communication to stakeholders on allocation and usage of budgets.
Consultant, CIBC, Infrastructure and Security Architecture
May 2008 – August 2009
Worked with the program manager to document and plan strategic direction within the Enterprise Architecture group for a number of LOBs.
Defined functional and non-functional business process for a number of different lines of business.
Reviewed and revised existing templates and organized a SharePoint site used by the program.
Adhered to PMO standards while developing documentation, and working through PM methodologies.
Coordinated information gathering sessions to define current, interim and end state architecture for business and IT.
Interacted with Business owners, Architects, SME’s, Platform Owners, Operations, and Engineering staff.
Project Manager, IBM Canada
Feb 2007–April 2008
Interacted with application users to resolve operational issues, manage security and liaise with other application specialists.
Gathered and defined functional/non-functional requirements from application owners and users.
Coordinated with team leaders to define requirements, solution design, create test cases and manage promotions.
Supported application owners for promotions, annual ID validations, and end-user customer surveys.
Managed global resources in order to strategically accomplish team goals.
Project Lead/Business Analyst, CAMH (Center for Addiction and Mental Health)
July 2006–Jan 2007
Worked with corporate applications (finance/HR/benefits/pension) to gather existing business processes and requirements in order to convert to a new set of policies, procedures, and processes.
Evaluation of business requirements needed to support the planning, design, development and implementation of efficient healthcare information technology systems.
Assisted in the creation of a standardized folder structure and storage of template documents to streamline project processes related to the PMO office.
Worked in a PMO office developing project charters, MS project plans, task lists and budget.
Conducted meetings to analyze business and information technology processes to prepare essential groundwork for process re-engineering.
Management Analyst, BearingPoint Consulting, Inc,
Sept 2004–July 2006
Worked in a multi-project, multi-priority environment to deliver business and technical solutions to our clients.
Utilized a consultative approach to map, re-organize and streamline processes.
Created and executed MS project plans in conjunction with the lead project manager.
Defined requirements for several clients in order to communicate business needs.
Created KPI reports, standards and targets to gauge business progress.
Managed relationships and acted as a liaison between the client and their business partners via presentations, weekly meetings and reports submitted to top level executives.
Facilitated working groups and training sessions.
Education
1999-2003
Bachelor of Engineering, Computer Engineering, with Honors
University of Ottawa
2017
Agile Project Management Learning Path
Lynda.com
2011
Masters Certificate in Project & Portfolio Management
University of Ontario Institute of Technology
2007
PMP Certified
Project Management Institute
2006
Project Management Fundamentals for CAMH IMG
Waterloo Management Education Centre
2005
Provencourse® Project Management, Methodologies
BearingPoint Institute of Learning
Skills and Abilities
Project Management
Client Management
Client Facing Role
Vendor Management
Presentation Skills
People Management
Consulting Skills
C level executive facing
Analytical Skills
Organization Skills
Program Management
Process Documentation
Requirements Gathering
As Is-To Be Process
Critical Thinking
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