Project Management Manager

CAREER SUMMARY

Seasoned administration and project management professional with large software development and financial services institutions. Results oriented with extensive Customer Retention and Team Moral Building expertise. And understanding of the complete development life cycle (SDLC). A Professional with an ability to thrive in dynamic highly demanding work environments.

SKILLS & ABILITIES

oHard worker, energetic, goal focused, creative and dedicated to excellence.

oSeasoned Project Management Skills supervising Software Development Teams and Acting as a communication Bridge between customer and Software Developers. Ensuring Timely Delivery of Products while Ensuring Quality Control

oWell experienced team player and managing and building teams and maintaining team morale for best performance.

oSeasoned 11 Year’s experience with financial risk management and Financial Planning to help reduce and control market risks while designing marketing strategies and procuring goods and services.

oE-commerce Expertise including experience with platforms including Amazon Seller Central and numerous CMS Systems. Planning, “procurement and sales marketplace growth strategies”. And improving customer satisfaction to improve feedback and reduce returns and maximizing business returns

oExperience with brand development and market analysis to asses best strategies to deploy new brands and Grow Existing Brands and Products.

oExcellent Software Development Project Manager Skills. Working as a communication Bridge between the development Team and Clients and Management

oExcellent Skills with Customer Relations and can design and implement Customer care and retention Policies

oExcellent Financial Management skills to calculate most resource efficient cost management for all resources including procurement, sales channels, in house team and other aspects of the business and completing projects on time and under budget.

oBig Data Analysis to devise business strategies and track down problems

oRoot cause analysis using accumulated data to proactively resolve

WORK EXPERIENCE

TECHNOLOGY AND MANAGEMENT CONSULTANT ACTIVE FREEDOM BROOKLYN NEWYORK

FEBUARY 2016 TILL FEBUARY 2017

Managing marketing strategies and data feeds to multiple selling channels with sales averaging 3.5 million dollars monthly

Overseeing 1.2 million Listings across multiple amazon seller central and other market place accounts to ensure market competitive prices while maintaining profitability and minimizing market risks.

Implementing latest technologies to increase sales and develop brand awareness and social media presence.

Managing operations of the warehouse and supervising efficient operation of the order fulfillments to minimize expenses and optimize time utilization.

Establishing most cost efficient resource Procurement (Including Human Resources).

Training Procedural Practices to reduce Procurement, Running and Marketing/Selling Cost and Increasing Company Revenue Margins to boost growth.

Met deadlines by proactively managing individual and team tasks.

Engaged employees in business processes with positive motivational techniques.

ADMINISTRATIVE ASSISTANT TO THE CEO FRM PVT LTD PAKISTAN

2001-2007

Responsibilities including managing the complete work force of over 200 staff and ensuring smooth operations of the in-house services including but not limited to, Human Resource, Information Technology, Procurement, Marketing, Logistics, Customer support and retention, Market Analysis, Project Management, Risk Analysis

Ensuring proper communication between clients and the Trading team was maintaining.

Risk evaluation and Mitigation

Proving Training for the above said and ensure 100 Percent Client and Employee Satisfaction and Moral Maintaining High Standards ensuring Smoother Business operations and Growth.

While Reporting Directly to the CEO.

Assessed employee performance and developed improvement plans.

Held sales coaching sessions.

Resolved escalated customer issues in a timely manner.

Wrote reports detailing branch activities.

Met deadlines by proactively managing individual and team tasks.

Gathered and reviewed customer feedback to improve operations.

Motivated and Coached staff to exceed quotas on a regular basis.

PROJECT MANAGER GAMESAGA STUDIOS PAKISTAN

2007-2015

Recruiting and Managing a Team of Highly Skilled Mobile Applications and Game Developers.

Coordinating between client and developers. Interact with software development and cross-functional business teams to oversee projects acting as a Communication Bridge between the two. Gathering and Understanding Customer Requirements and Leading the Team to fulfil customer Requirements in a timely Manner

Managing business requirements, business objectives, product roadmaps, and implementation for activities related to application development.

Wrote reports detailing every step of the Software development Life Cycle (SDLC).

Met deadlines by proactively managing individual and team tasks.

Expert understanding of data analysis, including root cause analysis, and other process modelling and systems design tools

Excellent spoken and written communication as well as receptive listening skills, with ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences.

Always complete all projects under budget and maintain product quality to meet toughest international standards

EDUCATION

IBA (INSTITUE OF BUSINESS ADMINISTRATION) PUNJAB UNIVERSITY, LAHORE PAKISTAN

BACHELOR OF BUSSINESS ADMINISTRATION WITH HONOURS

INFORMATICS, LAHORE PAKISTAN

BACHELOR OF BUSINESS INFORMATION TECHNOLOGY

AMERICAN INTERNATIONAL COLLEGE, LAHORE PAKISTAN

INTERMEDIATE WITH COMPUTER SCIENCES (ASSOCIATE DEGREE)

MQ FOUNDATION HIGH SCHOOL, LAHORE PAKISTAN

METRIC

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