Lorena Deluca
Houston, TX *****
************@*****.*** - 832-***-****
WORK EXPERIENCE
BILINGUAL DISPATCH OPORATOR CSR
ASHLEY FURNITURE - New Braunfels, TX - January 2013 to March 2017 Bilingual dispatcher attend drivers calls and inbound calls from cutomers guide drivers to customer residence keyed in into gps and spreed sheet address of customers informed customers. Drivers at residence and reschuled customers for next availble deliver date and release drivers LEAD MANAGER ASSEMBLY
Solo Cup Company - Chapagne illinoise - April 2012 to March 2013 Keyed in eployes leave of absence count how many employes came in to work and call in sick do payroll on spreedsheet walk inside building to check on employes ability of work and help. aroind with product in the machines. Check. And do count of employes
CSR/Sales
Tso optical - Seguin, TX - February 2010 to March 2012 Great walk in customers .send request on insurance policy check eye frame wich one will. Fit to customers and insurance approvals fix frames .take payments
Insurance Agent
Amco auto insurance - Harlingen, TX - July 1999 to November 2000 Great customers was walk ins renew car insurance take customers calls. for.insurance follow up co pay do data processing and clerk attend walk ins and set policys of car insurance EDUCATION
Diploma
Harlingen High School
SKILLS
CSR DISPATCH OPORATOR
CERTIFICATIONS/LICENSES
CNA PTA MEDICAL MANAGER
April 2005 to July 2005
STUDIED MEDICAL MANAGER AND CNA WITH AN ADVANCED OF PHYSICAL THERAPY WITH A CERTIFICATE AND HONORS