Customer Service Sales
Resume:
ONUNZE SYLVIA ADAEZE
** ****** ******, *** *** Palace Isolo, Lagos.
**********@*****.***
Sex: Female.
Date of Birth: 26th September, 1986.
L.G.A: Dunukofia.
State Of Origin: Anambra State .
Nationality: Nigeria.
Religion: Christianity.
CAREER OBJECTIVES:
To work in a challenging environment as a team player. To add value to organizational objectives by giving in the best of my time and skills in achieving organizational priorities.
Personal Attributes:
Fast in learning new skills and adapting to new ways of working.
Managing Relationship (team bonding).
Creating possibilities.
Good communication & analytic skill (oratory charisma)
COMPUTER KNOWLEDGE:
Micro Soft Package
.EDUCATION QUALIFICATIONS OBTAINED DATE
Abia State University
Accountancy (BSc ) Feb, 2004 - Sept 2009.
Emii Technical School Owerri, Imo State (SSCE)
National Examination Council (NECO) Jan,1997- June, 2003
All Saints Primary School Onitsha, Anambra State
First School Leaving Certificate. (FSLC) Sept. 1991- July 1996
WORKING EXPERIENCES:
Globacom Nigeria Limited - July 2013 - Dec, 2015
Position: - Customer Service Rep
Department - Sales
Responsibilities;
Executing marketing/sales programs and activities to achieve the state’s sales targets.
Assisting and Attending to customer’s enquiries and complaints on the field.
Work with primary Sales Dept. to ensure SIM injection in the state.
Drive SIM Card Sales, Activation and ensuring the SIM registration net books meets its daily targets.
Monitoring and Report all competition activities.
Champion SIM card activation drives to increase revenue accruing for the state.
Remlords Tour and Car Hire Services / Airik Airline Service (NYSC) - Oct, 2011 - Nov, 2012
Position - Customer Service Officer
Department - Public Relation
Responsibilities:
Assisting and Attending to customer’s enquiries and complaints on the field.
Ensuring that all customers related issues are completely closed out and reconciled.
Work with the customer service manager to build capability.
Booking and issues of Flight tickets and other correspondence.
HOBBIES:
Travelling, Reading Inspirational Books and learning new ways.
REFEREES:
Rev. Canon Chuks Godson Okoli
Managing Director
Vivid and Unique Ltd Onitsha, Anambra State.
Mrs Chioma Uba.
Fidelity Bank PLC,
*************@*****.***
Chukwuma Emmanuel Oguwike
Area Sales Manager,
CWAY Groups.
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