Engineer Technical Support

Suresh Kumar P

Email Address: ************@*****.***

Cell: +91-994*******

Objective

Intend to build a carrier with leading corporate of hi-tech environment with committed and dedicated people, which will help me to explore myself fully and realize my potential. To learn and function effectively in an organization and be able to deliver to the bottom-line.

Summary

Since December 2013, have 2 year plus of extensive hands on experience of Software Domain.

An experienced team player with good communication and interpersonal skills who has the ability to work independently under pressure.

Currently working as Software Support Engineer in Veisa Technologies Pvt. Ltd. (Indian Govt. AADHAAR Project)

Bachelor of Engineering (ECE) in 2013 from Sri Sairam Institute of Technology, Chennai, Tamilnadu.

Skills

Languages/Web Development

Embedded C, Basics of C, C++, HTML

Databases

MS Access, Basics of SQL

Tools

Photoshop, Office Suite

Experience

Veisa Technologies Pvt. Ltd.(Indian Gov. Aadhaar Project)

Software Support Engineer

(Aug 2015- Up-to-date)

Responsibilities include software deployment and technical support.

Proficient in using clarify issue tracking system to track and log support issues.

Documenting and reporting application defects to Development teams.

Implementing application fixes in a production.

Interacting effectively with all customer constituencies.

Kompsos Overseas Media Pvt. Ltd., ELCOT-IT Park, Tirunelveli, Tamilnadu

Research Associate (3D/2D Clarion Smart Class system for Schools and Polytechnic Colleges)

(December 2013 – December 2014)

Responsibilities include

Collecting and analyzing data

Request or acquire equipment or supplies necessary for the project

Design and Explaining the 3D artist about the contents.

Quality checking and providing approval to final source contents and Assisting the Jr. Research Associates

Responsibility to maintain the quality and standard of the products.

Academic Projects

Real-time image based voice assistance for blind

Provide audio guidance to the blind men regarding the obstacles they would face while walking using microcontrollers, RF transmitter and RF receiver.

Embedded Smart Car Security System

Preaches the owner if car is stolen, automated functions through image processing, security maintenance by behavior recognition, effective mobile communication for entire process, and GPS module has the precise locality by parsing received GPS sigma.

Volunteering Activities

An active member of the NSS and attended the 10 days camp in 2011 and 2012

An active member of the scout and attended the scout training camp in 2002

Education

Sri Sairam Institute of Technology, Chennai, Tamilnadu.

B.E Electronics and Communication Engineering (8.13CGPA)

Year: 2013

Chinmaya Vidhyalaya Higher. Sec. School, Tirunelveli, Tamilnadu.

Higher Secondary School (93.75%)

Year 2009

Secondary School Leaving Certificate (88%)

Year 2007

Personal Details

NAME

SURESH KUMAR

FATHERS NAME

PERUMAL

DOB

05 April 1992

CONTACT

1091, Mahilchi nagar,

N.G.O ‘A’ Colony,

Tirunelveli,

Tamilnadu-627 007

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