Project Management Manager

JOSEPH PAYNE

*** ******** ******, ************, ** 11738

631-***-**** *******@*****.***

www.linkedin.com/in/joepayne5

SENIOR PROJECT MANAGER

A project manager with extensive systems and applications experience. Expertise in all phases of application development and implementation. Experienced in all phases of project management and technical problem solving. A focused self-motivating team/project leader who takes pride in managing complex and time critical projects

PROFICIENCIES/TOOLS

Project Management Office (PMO) 13+ yrs.

Skilled with all phases of SDLC (incl. WBS creation, QA, UAT, deployment etc.)

Experienced in the use of the MS Office suite (incl. Visio, PowerPoint)

MS Project Proficiency

Masters Certificate – Project Management George Washington University

Clarity Project Management Tool (certified)

Experienced with JIRA (defect management)

Health Information Technology Certification

Application Developer Background (10+yrs)

Experience in Agile/Scrum methodology - Sprints, daily scrums, sprint planning, groomings, retro/demos etc. VersionOne used for Sprint/Backlog Management

Prior Waterfall experience

Experienced with Attunity - Data Lake creation, and Hadoop tools and ecosystem (Oozie, Sqoop, Hive, Spark, Drill etc.)

Prior programming experience overcomes the communications gap between business and technical teams.

Experienced cross functional PM experience and project planning.

Team builder/leader

PROFESSIONAL EXPERIENCE

Consulting – personal LLC JPKP Consulting Inc 5/16 to Present

President

Misc. Project Management/PMO seeking contracts (long/termshort term)

Publisher’s Clearing House 3/15 to 5/16

Managing Big Data - Hadoop implementation including but not limited to:

oVendor selection and evaluation

oCapital planning and budgeting

oTalent acquisition and evaluation

oTraining

oPlatform selection (AWS)

oAgile environment (Version One for tracking)

oData Lake Creation

oAttunity experience

oImplementing SAS Access for Hadoop for the Analytics group

Managed the transition to and implementation of SAS Enterprise Model Manager (EMM) with SAS Visual Analytics from mainframe SAS (major $$ and MIPS savings) to in-house Server/SAN

Managed Merkle (3rd party data) initiative for increased subscriber acquisition and retention

Agile methodology used

Freedom Speciality (Nationwide Subsidiary) 3/14 to 3/15

Senior Project Manager

Manage implementation of web based Surety Insurance package in an Agile environment– to allow external agents to create and issue surety bonds online (customer facing e-commerce)

Proactively manage issues and risks, timely with appropriate escalation

Worked with business and financial analysts to ensure business expectations and needs are met through ongoing evaluation of ROI – experience building Business Case(s)

Managed, measured, report status of project – leveraging Clarity

Assessed and assured quality standards for project were met

Identified, monitored and forecast project financials from resource, hardware, software, and travel perspective

Proactively and productively managed change within (large) project

(Freedom was an Agile shop)

Hiscox USA 9/13 to 12/13

Senior Project Manager

Tasked with ensuring the domain name transition for public facing internet based insurance firm. Working with all related departments to maintain PPC (page per click) and SEO (Search Engine Optimization – Google and Bing) are maintained.

Extensive web presence for on-line business (quotes and purchases) to be maintained

Working with vendors to ensure current (or improve) web – based sales

SEO and PPC (Pay Per Click) Knowledge

Ensure Business (quote and buy) experience

Expected business savings of $1-2M per year for first two years

Consulting – personal LLC JPKP Consulting Inc 3/13 to 9/13

President

Misc. Project Management/PMO contracts (short term)

SiriusXM, New York, NY 6/11 to 3/13

Sr Program Manager (PMO)

Proven track record of multi-tasking on Software Development Lifecycle (SDLC) project portfolios supporting front end and back end application systems and infrastructure implementations. Demonstrated applied PM SDLC skills in integrating and managing disciplined technology resources (e.g.: Business and Systems Analysts, etc.) in a matrix environment by actively driving the SDLC projects to closure while maintaining good monitoring and reporting

Managed the implementation of on-line ‘Chat’ on SXM website provided by RightNow (Oracle Cloud based) for Call Center. Reduced call to the Call Center by over 225 per day, resulting in cost savings of $2.5 M annually.

Managed the implementation of on-line knowledgebase coordinated with Chat )Oracle Cloud based)

Managed ‘Collections Redesign’ that reduced the cost 3rd party collections by $1.5M and reduced contracted non- pay/deactivation/write-off by 30%, while at the same time eliminated refunding $$s in not pay accounts

Managed implementation and sunsetting of legacy Listener Care helpdesk system with new Oracle iticketing application resulting in$400K savings annually due to improved functionality and usability or new application

Consulting – personal LLC 1/11 to 6/11

President

Misc. Project Management/PMO contracts (short term)

Cablevision. Bethpage, NY 7/10 to 12/10

Sr. Project Manager

Managed multiple projects as assigned including ownership and responsibility project level related artifacts :SOW, WBS, Requirements Planning, Communications Plans, Risk Plans, Cost Expenditure Plans, Issues Tracking, Status reporting and their applicable administration efforts.

Managed implementation of automated PAF system that replaced paper based approval system. Estimated to save the company in excess of $250K per year in processing savings alone.

Managed decommissioning of server cluster and migration of all databases to new server cluster. The databases spanned several business areas and required multiple migrations at competing times to accommodate the various business requirements.

Managed the implementation of Legal ebilling system for the Legal Dept. Cost savings estimated to be over $400K in invoice processing and time savings over manual invoicing/payment system.

Consulting – personal LLC 7/09 to 7/10

President

Misc. Project Management/PMO contracts (short term)

METLIFE, New York, NY 8/97 to 6/09

IT Project Manager–Clarity Project 12/06 to 6/09

Managed data conversions, rollout, and refinement of the Computer Associates Clarity Project, Resource, and Portfolio Management platform to approximately 1200 MetLife employee users.

Performed business analyst function obtaining requirements and conceptualizing the best strategies to satisfy those needs. .

Managed team – Java developers (for Clarity customizations)

Created and maintained project plans and championed the implementation of new releases...

IT Project Manager–Document Management Project 2/03 to 12/06

Fully directed client server/ web–based technology conversion, accomplishing a major upgrade of Hummingbird Document Management System affecting 600 users at seven US locations.

Initiated, implemented and managed the use of Marimba software to automate the upgrade process saving MetLife approximately $125,000 in contractual labor costs.

Authored training guide and conducted group, individual, and web-based training sessions.

Migrated all Legal Department documents from Traveler’s Life and Annuity systems after Met Life acquired Travelers’ life and annuity business into MetLife’s Document Management system (OpenText), nee Hummingbird DM)

Managed a project to upgrade an online legal library for 600 users. Delivered the project one month early with minimal impact to employees and approximately 20% under budget.

Senior Systems Developer 8/97 to 2/03

As Senior Systems Developer, conceived and implemented several Lotus Notes based applications, each accomplished ahead of schedule and under budget.

BARCLAY CAPITAL, New York, NY

Senior Analyst

SMITH BARNEY, New York, NY

Senior Programmer Analyst

BANKERS TRUST, New York, NY

Programmer Analyst

NEW YORK LIFE INSURANCE COMPANY, New York, NY

Programmer Analyst

PROFESSIONAL DEVELOPMENT / TRAINING

Towson University, Baltimore, MD

B.S. Political Science & Minor Chemistry

George Washington University, Washington, DC

M.S. Project Management

Certified Clarity Consultant

Certificate in Heath Information Technology – NYS through SCCC 2010

PMP Candidate – current

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