Darcy L. Kilmer

Mobile 843-***-**** Email aczuvh@r.postjobfree.com

Upcoming ECPI Healthcare Administration Graduate Targeting a Position in Long-Term Care Management.

EDUCATION

B.S., Healthcare Administration Degree Expected: 5/2017

ECPI University, North Charleston, SC

PROFESSIONAL SKILLS

Microsoft Office Platforms Healthcare Marketing

Healthcare Administration Regulations and Ethics Knowledge of Public Health Challenges

Business Process Improvement Excellent Customer Service

Principles of Communication Reasoning and Analysis

Human Resources Management Dependable with a Great Work Ethic

Healthcare Delivery Systems

WORK EXPERIENCE

Administration Intern Franke at Seaside Mt. Pleasant, SC 10/2016 12/2016

Rotated through the Activities and Dietary Departments; Skilled Nursing Facility; Assisted Living Facility including Memory

Care (135 hours)

Attended care plan meetings

Participated in the Abaqis quality management mock survey tool by conducting interviews with patients, staff, and family

members

Completed HIPAA, Dementia, and Crisis Management training

Observed central supply inventory management processes

Rehab Tech/Administrative Assistant Heritage Healthcare (assigned to Sandpiper Nursing and Rehab) Mt. Pleasant, SC

7/2016 Present

Pulls a census report, checks signed documentation for accuracy

Audits discharged charts for accurate documentation

Must complete weekly progression reports per patient per discipline

Activity Assistant Heartland of West Ashley Charleston, SC 2/2016 7/2016

Assisted in planning and providing activities that support and maintain the residents quality of life; Informed all new residents

about the activity program and encouraged participation

Completed documentation with 100% compliance

Recruiter Interim Healthcare Charleston, SC 11/2015 2/2016

Out of 60 applicants hired, 45 stayed past the 90-day probation achieving a 75% success rate

Met 100% quotas on time and by deadline

Simultaneously assisted as a Call Care Clerk

Processed daily report to confirm/verify the schedule in the Medicaid/Medicare SC care call site

Made any resolutions to the records to ensure company reimbursement

Assistant Director Assurance Personal Care Charleston, SC 10/2014 9/2015

Met with RNs to build care plans and selected aides to homes and staffed cases

Created binders with DHEC and long-term care regulations/codes verifying company compliance

Conducted interviews for incoming aides, handled the application and pulled background checks

Receptionist Pain Management Clinic Charleston, SC 5/2011 5/2014

Welcomed patients and visitors with a friendly greeting

Answered multi-line telephone and referred inquiries promptly

Optimized patients' satisfaction, provider time, and treatment room utilization by scheduling

appointments in person or by telephone, received payments, co-pays, and provided receipts

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