Resume

Sign in

Customer Service, Transportation Logistics, Supply Chain

Location:
Nashville, Tennessee, 37013, United States
Posted:
April 17, 2017

Contact this candidate

Resume:

Ricardo Bennett

**** ****** *** **.

Antioch, TN 37013

Cell: 731-***-****

E-mail: aczun6@r.postjobfree.com

Objective: To obtain a career in legal services, social services, logistics, law enforcement, or other related jobs where my knowledge and skills may be utilized.

Education:

Lane College

June 2006 Bachelor of Arts: Criminal Justice Jackson, TN

Strayer University

Dec 2011 Masters in Public Administration Nashville, TN

Experience:

Penske Logistics/Nissan Mt. Juliet, TN

October 2015-present

Yard Operations Supervisor

schedule and tender loads for delivery to various Nissan North America facilities (10 locations)

Implement low cost saving procedures regarding carriers to specific North America locations

Collaborate with supply chain management, warehouse and facility management regarding day to day operations.

Analyze the projected verses actual trends of carriers and trailer count on a daily basis

Communicate with various carriers to ensure productivity remains steady regarding freight, audit and process improvement for carrier delivery performance.

Develop Standard Operations Procedures for day to day activities and train yard operators

Proficient in Yard Management System, Microsoft Excel, Powerpoint

Responsible for overseeing the entire NPRC yard to maintain structure for Inbound/Outbound trailer loads. Reports are sent out to various department heads showing day-to-day productivity.

CEVA Logistics/Nissan Mt. Juliet, TN

May 2013- October 2015

Logistics Analyst/ Yard Supervisor

Logistics Analyst schedule and tender loads for delivery to various Nissan facilities.

Communicate with various carriers to ensure productivity remains steady.

Responsible for overseeing the entire NPRC yard to maintain structure for Inbound/Outbound trailer loads.

Reports sent to various department heads showing day-to-day productivity.

Promoted from logistic analyst to yard supervisor

Yates/Nissan Smyrna, TN

Aug 2011 – May 2013

Yard Auditor/Logistics Analyst NBC (Nissan Breakdown Center)

Responsible for providing an accurate day-to-day audit of the Nissan Smyrna facility yard.

Communicate with all department heads for continuous improvement on production within the facility.

Performed physical yard audits

Trained other Nissan location personnel on logistics strategic development

Bed Bath & Beyond Franklin, TN

Feb 2010 – July 2011

Front End Supervisor

Maintain the departmental standards by supervising front area of store.

Providing great customer service throughout the store.

Open Store for general business hours

Responsible for financial records

Training of new employees

ACS/Sprint Nashville, TN

Mar 2010 – July 2011

Customer Care Specialist

Assist Sprint customers with maintaining their accounts.

Assist with tech support resolution for devices

Ensure customer retention in day to day operations

Maintain KPI on customer calls

Promoted to team leader

PROFICIENCIES:

Microsoft Word, Excel, QM Excel, PowerPoint, Outlook, Access, Yard Management Systems, Typing speed: 60WPM



Contact this candidate