Customer Service Representative
Resume:
Maureen Popplewell
Centennial, CO 80122
Cell: 303-***-****
************@***.***
Summary: I am seeking a full time position that will allow me to help others, use the skills I currently have while learning and mastering new ones. I enjoy helping others achieve their goals while reaching for my own.
Skills:
Clerical and Administrative duties
Directing busy phone lines
Licensed in P&C, Life and Health Insurance
Manage offices including ordering supplies and equipment maintenance
Assist with meeting set ups, travel arrangements
Expensive Report processing
Judgement and decision making
Active listener
Time management
Personable and polite
Microsoft word & Excel
Adaptable
Experiences:
Licensed Customer Service Representative
Walker Family Protection-Farmers Insurance 07/2015 to present
Senior Sales Associate/Apparel 08/2014 to present
Sierra Trading Post-Greenwood Village, CO
Lead Instructor/Preschool 08/2013 to 07/2014
Littleton Public Schools/ Ames Preschool-Littleton, CO
Lead Teacher/Preschool
Child Discovery Time Preschool 2007 to 08/2013
Senior Regional Contracts and Service Coordinator 1997 to 2001
EMC Corporation-Englewood, CO
Duties included but not limited to:
Face to face customer contact
Updated customer files and contracts
Price and equipment verification on all customers in my region
Ensuring all information on customer maintenance contracts is correct
Following up with customers about their maintenance contracts
Assist multiple managers
Support up to 100 employees
Maintain office appearance and equipment
Reviewed/approved expensive reports
Set up meetings and travel for managers
Traveled in state and out of state to meet directly with customers
Tracking/reporting of essential information to managers and employees
Answering busy phone lines and directing calls as needed
Ensure new employees had all necessary paperwork and equipment
Other duties as assigned
Senior Personal Sales Assistant 1989 to 1997
Liberty Mutual Insurance Company- Englewood, CO
Duties included but limited to:
Busy phones lines
First contact with customers/policyholders
Reviewed customers policy with them and suggested changes in coverage as needed
Maintained office supplies and appearance
Ensured policyholders and sales personal had all necessary paperwork
Store Manager 1982 to 1989
Outback Card and Gift/Hallmark-Littleton, CO
Duties included but not limited to:
Hiring and terminating employees
Meeting with vendors and ordering merchandise
Scheduling employees
Opening and closing of store
Education:
Arapahoe Community College-Littleton, CO 2010 to 2014
Early Childhood Education
Licensed in Insurance Property/ Causality, Life and Health 2016
References available upon request
Contact this candidate