Customer Service Medical
Resume:
John B. Cole
Chandler, AZ ****6
**********@*****.***
Objective:
Experienced and careful Transportation Driver with excellent driving and customer service records. High scheduling flexibility including evenings, weekends and most holidays. Mindful of and knowledgeable about all safety standards for vehicle operation.
Core Qualifications:
Familiar with routes, locations and addresses in and around city
Superior experience in driving
Extensive knowledge of defensive driving techniques and other safe driving strategies
Exceptional oral and written communication skills
High ability to maintain strong professional relationships with co-workers and customers
Physically able to perform all needed functions for motor vehicle operation
Good ability to lift and move objects weighing over 100 pounds
Demonstrates ability to keep the vehicle clean
Professional Experience:
Banner Health Care, Gilbert, Arizona (October 2016 to Present)
Home Medical Equipment Tech
Take items and delivery instructions from facility
Make sure that all corresponding documentation is available with each item
Chart out best possible route to the destination keeping traffic and mileage in mind
Assemble/Dissemble medical equipment
Responsible for loading and unloading of truck
Log mileage and maintenance information in company provided log book
Ensure the safety of each item during delivery
On- Call 3 nights a month to deliver medical equipment in a timely manor
Korman Health Care, Chandler, Arizona (November 2007 to October 2016)
Medical Delivery Driver/ Pharmacy Driver
Take items and delivery instructions from facility
Make sure that all corresponding documentation is available with each item
Chart out best possible route to the destination keeping traffic and mileage in mind
Assemble/Dissemble medical equipment
Delivered prescriptions to patients and facilities
Ensure that delivery receipts are signed by recipients and designations verified
Ensure the safety of each item during delivery
Update delivery information on the company database in a real time manner
Log mileage and maintenance information in company provided log book
On- Call 8 nights a month to deliver prescriptions or medical equipment in a timely manor
Trained new hires to understand routes and deliveries
Responsible for loading and unloading of truck
Wellstar Health System, Marietta, Georgia (April 2001 to November 2007)
Route Driver
Made deliveries to all customers perfectly, efficiently and timely
Distributed invoices and collect remittances
Kept route books up-to-date in order to make accurate directions and billings
Responsible for loading and unloading of truck
Trained new hires
Continuous customer interaction for quality service
A-1 International Courier Service- Oak Park, Michigan (June 1994 to April 2001)
Independent Courier
Delivered product in a timely and efficient manner
Provided prompt and courteous service to all accounts
Developed excellent map reading ability
Maintained vehicles, keeping them safe and in compliance
Maintained mileage log
Provided excellent customer service. Friendly, courteous and professional
Continually maintain safe driving record
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