Rachael Wayt
Thomasville, NC
***********@*****.*** - 336-***-****
Authorized to work in the US for any employer
WORK EXPERIENCE
Accounts Receivable Clerk
Disaster One, Inc – Greensboro, NC – February 2017 to Current
Manage Accounts Receivables and keep aged balances to a minimum (45 days or less)
Communicate with corporate accountant as well as CFO, Project Coordinators and Project Managers, Insurance adjuster and mortgage companies
Process small claim and lien paperwork, as well as attend small claims court on a monthly basis
Review the aged A/R listings on a regular basis to address potential collection problems early
Process account balance adjustments as necessary
Make a minimum of one collection attempt to every account weekly (manage roughly 600+ accounts at a time)
Process draws and complete draw reviews on a monthly basis
Process and apply all incoming payments
Work directly with mortgage companies on endorsement of property insurance checks
Senior Collection Specialist
Ditech Financial LLC - Greensboro, NC - February 2014 to September 2016
Counsel delinquent customers through telephone contact in a fast pace collections environment to pay
according to the terms of their contract.
To assist in loss mitigation options, as well as state and federal regulations (FDCPA & CFPB) with regards to
collection procedures, bankruptcies, foreclosures, and repossessions, keeping abreast of current requirements
and law changes.
Responsible for meeting established performance standards (at least 2 delinquency bucket objectives on a
consistent basis) by collecting delinquent payments and by arranging payment plans over the phone.
Achieve numeric standards for servicing delinquent accounts without sacrificing quality of service.
To maintain an above average quality monitoring score.
To assist team members in learning, excelling, and enhancing their ability in the workplace.
Rental Property Manager/Paralegal
Benson, Brown, & Faucher, PLLC - Greensboro, NC - December 2012 to February 2014
To collect rental payments, in a timely fashion.
To assist renters in property issues (such as repairs, collections, and evictions)
To manage three (3) different rental companies with professionalism and by following all laws in accordance
to rental property.
To assist in closing real estate transactions, alongside of four (4) attorney's.
Responsible for keeping up with accounts payable and accounts receivable in regards to all real estate
transactions, as well as rental property transactions.
Paralegal
R. Dale Fussell, Attorney at Law - High Point, NC - August 2009 to December 2012
To work alongside of the attorney to assist in foreclosure real estate transactions (HUD)
To timely and efficiently work real estate closings from start to finish, from contract to funding of the deal
To work with all types of professionals, including buyers, sellers, attorneys, real estate brokers, and loan
officers to ensure a timely and legal real estate closing
EDUCATION
High school or equivalent
Ledford Senior High School - Thomasville, NC
August 2005 to June 2009
SKILLS
Microsoft Office (10+ years), Softpro (5 years), Lexis Nexus, Lotus Notes, Sage 100 Contractor, Proficient in Excel, AS 400 based program, DASH, Accurint, YARDI, Quickbooks
CERTIFICATIONS/LICENSES
Certified Nursing Assistant (CNA)
Certified Notary Public
NC Real Estate Broker
ADDITIONAL INFORMATION
Adapts easily to new concepts, interpersonal and management ability, ability to work in a team atmosphere, and independently, ability to work under
pressure and in a fast-paced environment, and also highly energetic with a strong work ethic.