Human Resources Real Estate

Lynnette Hansen

801-***-**** Home **** South **00 East

801-***-**** Cell ********.******@*******.*** Salt Lake City, UT 84108

HUMAN RESOURCES

Background in HR affairs, benefits and compensation, 401k administration, HR records management, employee recruiting, new employee on-boarding, payroll, progressive discipline, annual performance reviews, EEOC compliance reporting, FMLA leave, HR policies development and legal compliance.

Demonstrated success in writing/revising personnel manuals, corporate policies, job descriptions and management reports.

HR SKILLS

* HR Policies & Procedure * Benefits Administration * Training & Development

* Talent Acquisition * Strategic Business Partner * Wellness

* Financial Management * Team Building * Matrix and multi-Site management

* Employee relations; investigations, grievance resolution

PROFESSIONAL EXPERIENCE

Cushman & Wakefield Commerce – Salt Lake City, UT

A full service Commercial Real Estate company serving Utah, Washington, Idaho and Nevada.

Human Resources Director, 2006 - Dec. 2016

Key Results:

Managed the Corporate benefits programs companywide which included: health, dental, ltd, std, life, vision, accident, critical illness and 401k plans

Coordinated and administered Open Enrollment. Made recommendations to senior management for each year on pricing, plan options and benefit enhancements. Coordinated meetings and training for 9 offices in 4 states

Recruited and hired for Administrative and Service Line Positions. The process included performing background checks and using the e-verify system to ensure all new hires were legal residents of the US

Created and revised job descriptions as necessary

On-Boarding – developed procedures and policies to effectively on-board new employees and real estate sales professionals

Trained remote Operations Directors on new On-Boarding, New Hire, Performance Discipline and Annual Review policies and procedures

Worked with legal counsel to ensure the company was in compliance with federal and state laws regarding offer letters, employee handbooks and termination letters

Annually organized and rolled out corporate wide wellness programs

Managed company's performance review program and merit increases. Managed merit budget for company making recommendations to senior management for increases based on company performance and industry trends

Organized the company’s Community Giving Campaign – choosing local charities to receive employee and company donations

Populated and maintained company HRIS data base

Monitored and maintained employee personnel, insurance and grievance files

Tracked monthly/annual employee to broker to staff ratios

Managed and maintained companywide payroll processing, completed and filed all quarterly payroll reports and processed W-2’s for all employees

Maintained investigation files. Upon completion of an investigation notes were input into a HR employee relations log

Coordinated and managed the company’s employee recognition program

Performed analysis on Vacation and Sick Pay, recommended and implemented a new PTO program

Held semi-annual team building training for corporate office staff and managers

Coordinated staff appreciation day with Ops Directors in all offices

2000 - 2006

Assistant Controller to Accounting Director

Managed daily accounting functions

Performed month end closings using QuickBooks reports

Performed complex bank reconciliation’s for multiple accounts

Supervised two accounting assistants

Processed commission payments for real estate brokers

Reviewed and approved A/P and A/R

Processed 1099’s for vendors and brokers

EDUCATION

University of Utah – Salt Lake City, UT

Bachelor of Arts (BA) in Business Management, 1996

OF NOTE

Professional Development:

PHR certified in January 2010

Affiliations:

Society for Human Resource Management (SHRM)

Computer Skills:

MS Office (Word, Excel, Access, Outlook)

QuickBooks

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