Administrative support

Katie Conroy

**** ***** **** **.

Houston, TX ***99

************@*****.***

CAREER OBJECTIVE

To obtain a challenging position with responsibility and advancement opportunities, that requires excellent interpersonal relations and office skills. Personal qualifications include: excellent attention to detail, organization skills, the ability to take direction, work unsupervised as well as in a group. EDUCATION

MTI COLLEGE OF BUSINESS AND TECHNOLOGY Houston, TX Associate’s Degree in Business Technology with a Medical Subspecialty 17 Month Course with emphasis placed upon medical terminology and medical office procedure, health insurance claims examination and processing, medical billing and coding, transcription and medical ethics and law. Training also includes computer operation, software applications, word processing, spreadsheets and windows operating system. Medical Terminology I, II

Medical Office Procedures I, II

Health Claims Examination

Insurance Coding

Medical Billing

Medical Transcription

Medical Ethics and Law

Computer Operation

Graduation Date: M ay 2006 G.P.A. 3.7

Dean’s List

Attendance Awards

Graduated With Honors

WHARTON COMMUNITY COLLEGE Sugar Land, TX

Microsoft Office Suite 2010 June – July 2016

1 Month Course on Microsoft Office Suite 2010 included topics in the various applications available in MS Office.

● Word- terminology, document preparation and editing, formatting, correcting, using Word with E-mail and printing.

● Excel- creating and maintaining spreadsheets, creating formulas and functions, insertion of graphs, charts and clipart.

● PowerPoint- professional presentations that can be displayed from your computer,

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project transparencies, print speaker notes and audience handouts and create slides of simple text, graphs and organizational charts.

● Access- database concepts, terms, design tables, forms, queries and reports. AREAS OF SKILLS AND KNOWLEDGE

● Office Procedures

● Oral and Written Communications

● Problem-Solving and Organizational Skills

● Typing and Word Processing

● Administrative Office Duties

● Windows Office Suite

● MS Word

● MS Spreadsheets Analysis

● MS Database Creating and Management

● MS Outlook

● ICD-9, ICD-10 CPT & HCPCS

● Management Experience

● Team Leadership Skills

● Cash/Deposit Management

● Inventory Management

● Excellent Customer Service Skills

● Sales Experience

● Training Experience

● Goal Oriented

● Acne Certified

● RF Scanner

● Shipping/Receiving

● Pallet Jack

EXPERIENCE

MTI College of Business and Technology Houston, TX Administrative Assistant December 2004 - May 2006

Perform administrative and office support activities for multiple supervisors, field telephone call, receive and direct visitors, word process, file, fax, extensive software skills required, internet research, strong communication skills, prioritize projects, relieve management of administrative detail, coordinate work flow, update and chase delegated tasks to ensure progress to deadlines, take initiative in manager's absence, keep projects on schedule, research, draft or abstract reports, arrange essential mail in priority action order, assure discreet handling of all business, maintain calendar

At Home Mom June 2006 – March 2014

American Kiosk Management Sugar Land, TX

Team Member/Store Leader March 2014 - July 2015

Meeting and exceeding sales goals and key performance indicators, providing excellent customer service, acne certified, management and team leadership skills, cash handling and deposits made

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nightly, merchandising, sales and marketing experience, top sales recognition in a corporate environment

Pacesetters Houston, TX

Men’s Warehouse-Returns Shipping/Receiving, Quality Control July 2016 - October 2016 Shipping and receiving returns, Bluecherry, RF scanner, attention to detail, communications, data entry-excel, training, inventory, pallet jack operator, quality control of shipments, maintaining quotas with speed and accuracy

JCPenny Sugar Land, TX

Sales Associate/JCPenny.com December 2016 – Present Customer service, credit check for new JCPenny card holders, cash handling, sales floor recovery, online order fulfillment, inventory management, invoice management, shipping/receiving

REFERENCES

References Available Upon Request

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