Adrienne Jefferies

*** ******* ***** ********, ** 28054

704-***-****

acztwn@r.postjobfree.com

OBJECTIVE

To obtain a challenging medical office position that will offer diverse job responsibilities and has the potential for growth and development

SKILLS

Microsoft Office applications, Access, Records Management, ICD-9 and ICD-10 coding, CPT coding, Medicaid billing, patient confidentiality, legal office procedures, legal document and formatting, legal transcription

WORK EXPERIENCE

eSelPi Therapy Specialists - Lincolnton, NC August 2013 – Present

Office Manager

Accurately oversee daily billing functions including claims, invoices, payment postings and reimbursements

Precisely input procedure and diagnosis codes and modifiers into billing for Medicaid and Insurance

Follow up on past due invoices and delinquent accounts to reduce number of unpaid and outstanding balances

Perform insurance verification, pre-certification, and pre-authorization

Enter patient demographics, schedule and verify patient appointments

Manage daily office operations, including supervising the office receptionist

Keith Hawthorne Ford – Belmont, NC October 2011 – June 2012

Receptionist

Distributed tags and registration cards to customers while keeping logbook up to date

Updated new and used car invoice book using Reynolds and Reynolds Program

Entered GAP, Limited and Standard Warranty, and Vehicle Service Contracts information into Southwest Regional Program

Used E-lead program to print work plans for sales-team member and log information related to internet sales

New Genesis Residential Services INC. – Gastonia, NC June 2009 – December 2009

Receptionist

Used proper telephone techniques to answer phones and direct callers to appropriate personnel

Performed criminal background checks and health registry checks on employees

Scheduled training classes for employees

Typed memo and correspondence letters

Provided clerical assistance to employees

Cleveland Community College. – Shelby, NC January 2008– August 2013

Substitute Teacher

Discussed assigned duties with teacher to coordinate instructional materials for students

Presented instructions to students in order to reinforce subject matter and skills

Monitored students’ performance and provided feedback to teacher

A to Z Wireless/SunCom – Kings Mountain, NC March 2007 – September 2007

Customer Service Representative

Greeted patrons and determined nature of visit

Performed credit checks

Communicated with customers about cell phone services

Explained rules, policies, and regulations for cell phone service

EDUCATION

Cleveland Community College, Shelby, NC August 2005 – May 2008

A.A.S. Office Systems Technology/Legal

Certificate –Office Systems Technology/Basic

Medical Office- August 2016 - Present

Hunter Huss High School, Gastonia, NC August 1990 – June 1993

High School Diploma

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