Customer Service representative/ Arabic speaker
Resume:
Israa Mohamed
***.**.**@*****.***
PERSONAL INFORMATION
Nationality : Sudanese
Date of Birth : Aug,22,1991
sex: Female
OBJECTIVE
Seeking for a job to pursue a highly rewarding career and healthy work environment.
To utilize my skills and knowledge efficiently in the best possible way for achieving the company’s goals.
A hardworking individual bringing expertise in performing tasks and organizational growth.
WORK EXPERIENCE Office Assistant
Gulf union insurance co.,
Feb 2012 – Aug 2012
Planned materials for committee meetings and staff events.
Answered and managed incoming and outgoing calls.
Translated documents from English to Arabic
Customer service
Zain, Bahrain
Aug 2010 – Jul 2011
Managed a high-volume of inbound and outbound customer calls.
Addressed and resolved customer complaints empathetically. SKILLS
Time management
verbal and written communication
creativity
collaboration
Fluent in Arabic and English
Problem Solving
Critical thinking
EDUCATION High school
African council private school, Bahrain
2007 – 2010
Applied Science University
Bachelor of Business Administration
2011-15
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