Project Engineer
Resume:
Veerabhadrappa R EMail:**************@*****.***
Mobile: +91-808*******
To become a contributing Mainframes Consultant in an organization for its success, by applying the best business practices, through innovative solutions, and constantly updating my skills where in my diligence and exceptional technical expertise contribute to the organization’s growth.
PROFESSIONAL SUMMARY
A very highly talented professional with an experience of over 2.6+ years in the IT sector having an experience on Prasanna technologies pvt ltd.
Primary responsibilities include Software Implementation and Enhancement of Client applications.
Involved in complete ERP projects with responsibilities - Analysis,Testing, Documentation and Implementation and Support.
Innovative and exceptionally creative to foster ideas that impel the organization towards a result-oriented direction.
Hands on experience in complete Business Analysis lifecycle using tools Redmine, NetERP.
Comprehensive problem solving abilities, good analytical skills, good verbal and written communication skills, willingness to learn, team facilitator, goal oriented, a team player.
Impeccable client management and leadership skills.
Strong Domain knowledge in Software analysis, Software implementation on ERP & CRM domain.
ROLES & RESPONSIBILITIES
Attending Kickoff meetings, understanding of Business Requirements and providing estimations for build phase of the development projects.
Created High level design document based on Requirements provided by client.
Created Technical Design Document based on high level Design Document.
Prepared the Estimation for the major enhancements from the low level requirements.
Prepared the Unit Test Plan and Unit Test Results documents prepared by the team members.
Prepared Requirements Understanding, DTP (Detail test plan), Detail Technical Design, Unit Test Results, System Test Results and Test Case documents
Provide UAT (User acceptation testing) test support to testing team.
Participated in Templates, Checklists preparation, Involved in Peer Reviews and Maintained Issue Logs, Defect tracking system.
Prepared Test Scenarios, executed for all testing phases like Unit Testing, Integration Testing, Regression Testing and Progression Testing.
Involved in System Testing, Performance Testing and UAT (User Acceptance Test).
Involved in Release Management and Production Implementation Verification and Support.
Creating User Manuals for the automation tool developed to reduce the efforts required to perform the repetitive tasks.
Responsibility to answer client functional queries.
TRAINING/CERTIFICATION SUMMARY
CERTIFIED BUSINESS ANALYST issued by PRASANNA TECHNOLOGIES PVT LTD.
PROJECT ASSOCIATE CERTIFICATION OF PRASANNA TECHNOLOGIES PVT LTD.
COUSTEMER SUPPORT ENGINEER CERTIFICATION OF SPHINIX TECHNOLOGIES.
Software implementation Training of PRASANNA TECHNOLOGIES PVT LTD.
On job BUSINESS ANALYST training by PRASANNA TECHNOLOGIES PVT LTD.
TECHNICAL SUMMARY
Software Tools
Proficiency
Programming Languages
Redmine,netERP.
Proficient
Databases
NetSuite
Proficient
Domain Knowledge
ERP,EMS,GIS & CRM.
Proficient
WORK EXPERIENCE
Details:
Employer
From
To
Total Experience
Prasanna technologies pvt ltd
Oct-15-2014
Till present
2 years, 6 months
Sphinx technologies Pvt Ltd
Oct-02-2010
APR-30-2011
6 months
PROJECT DETAILS
Project Name 3:
Asset management Software(ERP,EMS) & GIS Survey .
Client :
HESCOM(Hubballi Electrical supply company) Govt Sector
Tools :
Redmine, NetERP.
Company & Duration:
Prasanna technologies Private Limited.
Oct-2016 to Till present
Project Brief :
Worked in a team of 50 members where my main role is Business analyst, Implementation of Software to Maintain an ERP, EMS systems to the clients.
Role and Responsibility:
Business analyst.
Responsible for :
Collecting software requirements from clients.
Preparation of Business Requirement Document.
Creating change request and Analyze new features in the project.
Providing training to clients on User interface and functional areas.
Performing User acceptance test.
Coordinating with client and development team.
Complete ownership of the tickets till its closure.
Completing the assigned CR/NF to be completed within the due date.
Guide the client in implementing The Software.
Finding Of Bugs, Supports, New Feature, Change Requests & provide Solution.
Follow up the complaints by using red mine tool.
Daily status reports preparation and reviewing it with clients on a weekly basis.
Discussing with clients on the requirements gathering.
Analyzing the various system requirements and estimate the time taken to complete the project.
Interacting with clients and preparing reports based on the interaction
Providing 24x7 support and fixing the problems.
Regularly conducting call analysis to identify and fix the re-occurring problems.
Participating in the weekly & monthly service reviews with client.
Project Name 2:
ERP,EMS,CRM(Energy sync)
Client :
MESCOM
Tools :
Redmine, NetERP.
Company & Duration:
Prasanna technolgies pvt ltd
Oct-2014 to Sep-2016
Project Brief :
Worked in a team of 30 members where my main role was Business Analyst,
Role and Responsibility:
Business analyst.
Responsible for :
Collecting software requirements from clients.
Preparation of Business Requirement Document.
Creating change request and Analyze new features in the project.
Providing training to clients on User interface and functional areas.
Performing User acceptance test.
Coordinating with client and development team.
Complete ownership of the tickets till its closure.
Completing the assigned CR/NF to be completed within the due date.
Guide the client in implementing The Software.
Finding Of Bugs, Supports, New Feature, Change Requests & provide Solution.
Follow up the complaints by using red mine tool.
Daily status reports preparation and reviewing it with clients on a weekly basis.
Discussing with clients on the requirements gathering.
Analyzing the various system requirements and estimate the time taken to complete the project.
Interacting with clients and preparing reports based on the interaction
Providing 24x7 support and fixing the problems.
Regularly conducting call analysis to identify and fix the re-occurring problems.
Impact Analysis.
Implementation activities and maintenance.
Project Name 1:
CNC Machine PCB Testing
Client :
Local bodies, small scale industries.
Company & Duration:
Sphinx technologies pvt ltd. Oct-2010 to Apr-2011
Project Brief :
Here I was a part of 10 member team. Worked as a customer support engineer.
Role and Responsibility:
Costumer support engineer.
Responsible For:
Testing & Designing of Faulty PCB (printed circuit Board) For CNC machine.
ACADEMIA
Degree
Specialization
University
Year of passing
Aggregate
B.E
Graduation
Electronics and Communication Engineering
Visvesvaraya Technological University, Karnataka
2014
56.20%
Diploma
Electronics and Communication Engineering
DTE Board,Bangalore
2010
63.24%
SSLC
-
Karnataka State Secondary Education Examination Board
2005
73.60%
ACHIEVEMENT
Appreciation for the Client satisfaction on completing a critical enhancement without any issues.
Initiated numerous pre-emptive CR/NF, Supports and bug fixes in applications that resulted in high stability - Repeated job failures were attended completely.
Topper of the Batch during Entry Level Training.
EXTRA-CURRICULAR ACTIVITIES
Organized several events like Eye and Blood Donation in the office premises.
Participated in sporting events Carom.
PERSONAL PROFILE
Date of birth
14th April 1990
Sex
Male
Nationality
Indian
Marital Status
Single
Languages Known
English, Kannada, Telugu & Hindi
Designation
Business Analyst
Passport Number
Z2315066
Location
Bangalore
Personal Interests
Reading Books, listening music and Traveling
Permanent Address
S/O Rajashekaiah, Kadehude, Challakere, Chitradurga district, Karnataka - 577538
REFERENCES
Will be furnished upon request.
Declaration:
I hereby declare that, all above given information is true to best of my knowledge.
Place: Bangalore, Karnataka Veerabhadrappa R
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