Sales Customer Service

Mojtaba Mojri

*** ***** ***** **, **** Chester, *9382 Pennsylvania 610-***-**** *.*******@*****.*** Objective

Enthusiastic sales professional with a proven track record and more than 8 years of experience in construction and road heavy machinery sales. Motivated and result-focused with high-performing and hard working nature. Seeking position with successful team-orientated organization and room for advancement.

Skills and Abilities

Sales and Marketing

Customer service support

Critical Thinking

Negotiation

Time Management

Team Player

Able to manage multiple priorities in a fast-paced environment

Excellent computer skills, including Microsoft Office

CRM

Ethical self-motivated

Market and competitors analysis

Experience

SALES MANAGER BEHNAM SANAT OCT 2016 TO FEB 2017

Manufacturer and supplier of construction machinery / www.behamsanat.com

Selling road and construction machinery including Batching Plant, Block making machinery.

Achieved operational goals, identifying problems to implement process for profit opportunities.

Directed and supervised 10 employees engaged in sales and customer service and spare part.

Raised customer satisfaction ratings while resolving up to 10 inquires/day.

Market and competitors analysis in order to offer good price and good quality to customers.

Worked on AAC plant (autoclaved aerated concrete) for the first time in Iran and finished the process for sales the plant. Sales price for AAC plant is 14 million euro.

Familiar with all kind of road and construction machinery such as crane, loader, excavator and etc. BOARD MEMBER OMRAN TAJHIZ RAH SEP 2014 TO FEB 2017

Contractor of road and construction projects

Getting road and construction projects from municipality.

Manage road and construction projects like taxi station and paving street and parks.

Project manager of heavy labor performing such as ditch digging, paving, and hauling.

Directed 15 employees engaged in repair, rebuild, and install tile, brick, and stone surfaces.

Involved with financial parts of project, purchasing row material and accounting Page 2

GENERAL MANAGER KARABINESH CO DEC 2014 TO OCT 2016

Designing and manufacturing of product display stand(POS stand)/ www.karabinesh.com

Oversee sales managers, designers, product line and their staffs.

Negotiation with the customers about their enquiries and sketch of their stands.

Following customer enquiries, financial negotiations and writing contract.

Managing projects from A to Z including designing, manufacturing, packing and printing stickers.

Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.

Review financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or service improvements.

Interview and hire new employees.

SALES & MARKETING MANAGER SANY HEAVYINDUSTRY CO (IRAN BRANCH) MAR 2012 TO SEP 2014

Manufacturer of heavy construction machinery in China / www.sanyglobal.com

Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.

Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.

Develop strategies, balancing firm objectives and customer satisfaction.

Negotiate contracts with vendors or distributors to manage product distribution.

Attending in several construction exhibitions.

Transfer all information and orders from China to the dealer company.

Following commercial activities to import machineries from China to Iran.

Report market analysis and sales record to managers. SALES AND EXPORT MANAGER BEHNAM SANAT SEP 2008 TO MAR 2012

Manufacturing of concrete machinery(Batching Plant) / www.behnamsanat.com

Determine price schedules and discount rates.

Update technical information about heavy machinery such as Cranes, Concrete pumps, Excavator, Grader, dump truck and other machinery.

Represent company at trade association meetings to promote products.

Exceeded overall sales goal by $8M in 2011 through aggressive marketing initiatives by selling block making machine and batching plant.

Managing client correspondence, record tracking, and data communications.

Increased exporting of concrete machinery to other countries such as Turkmenistan, Iraq, UAE to 45% by analyze their market and attend in exhibitions. Education

Bachelor of Science: Industrial Engineering Graduated 2010 Azad University of Tehran, Iran

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