cashierimg,customer care service

MARY ANTWI

Presbyterian Church of Ghana

New Jerusalem assembly

P.O.Box 935

Gicel-scc, weija- Accra

PERSONAL INFORMATION

Full name: Mary Narteki Antwi

Gender: Female

Date and place of birth: 5th October 1992, Accra

Nationality: Ghanaian

Marital status: single

Occupation: Fresh Graduate

Contact : 054*******/050*******

Email : ********@*****.***

EDUCATIONAL BACKGROUNDS

2011-2015: Presbyterian University College, Kwahu- Abetif, Graduated with B.B.A. Degree in Banking and Finance, December 2015.

2009-20011: Business (WASSCE), Wesley Grammar School. Accra- Dansoman

CONFERENCES/TRAININGS

Climax conference of the I-deal business innovation week on the theme “the complete graduate” organized by event plus, Ghana at Presbyterian University College.

-How to operate above average.

- How to become successful.

-Do’s and Don’ts of a job interview.

-How to lead and impact your generation

ATTACHMENTS/WORK EXPERIENCE

A. Assistant to Secretary/ Human Resource

July 2013 –August 2013

Electricity Company of Ghana

Kasoa Branch

JOB DESCRIPTION

-Receiving customers and assisting them to their needs.

-Writing of memorandum

-Receiving and registry of letters.

-Phone ethics.

-Fling of files

B. Shop Floor Executive

June2014- August 2014.

Ecobank

Adum, Jubilee House, Kumasi.

JOB DESCRIPTION

-Receiving and attending to customers

-Manage and supervise shop floor activities in the banking hall

-Report weekly on the level of activity at the branch

-Monitoring turnaround time

-Log all feedback and submit weekly report to CSM

-Manage customer feedback

-Writing and sending of minute to CSO

-Assist customer education

C. Seventh Day Adventist Hospital

September2015- August2016

National service personnel (cashier) @ accounts and revenue department

JOB DESCRIPTION

-Receive payment by cash and issue receipts and refunds

-Resolve customer’s complaints and questions relating to balances and billing

-Balance out cash received against receipt

OBJECTIVE

To develop a career in a highly motivated and innovative institution that has the objective of providing quality service to the populace to create wealth. A challenging career that would provide personal growth and opportunity to participate in the development of the institution through the utilization of my knowledge and good human relations.

STRENGTH AND ABILITIES

I am very suggestible as I can easily adapt to any situation I find myself. I have the ability to work on my own initiative if given the needed opportunity. I always aspire in achieving the best for/on behalf of any business firm I find myself.

COMPUTER LITERACY

Excellent computer literate in Microsoft office tools such as MS word, Excel, power point.

REFEREES

Mrs. Esther Boahene Manager @ Jubilee House Ecobank@ Adum-Kumasi

Tel:026*******, 024*******

Mr. Fredrick Arthur Quarm CSM@ Jubilee House Ecobank @ Adum -Kumasi

Tel: 024488216

Mr. Fredrick Fosu District Technical Officer @ Kasoa Electricity Company

Tel: 024*******

Mr.Paul Mwinku HOD; Account and Revenue@ S.D.A Hospital kwadaso

Tel: 024*******

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