Lavon Jackson

**** ******** *****, ******** *******, CO 80910

Home: 719-***-**** • Cell: 719-***-****

aczs7x@r.postjobfree.com

SUMMARY

Self-motivated Account and Collections Clerk offering a strong work ethic and determination to complete tasks in a timely manner. Accurate and detail-oriented with extensive bookkeeping and clerical knowledge of 12 years. Accomplished Accounts and collections Clerk with a high degree of professionalism and strong problem resolution capabilities. Maintains 100% accuracy in processing invoices.

HIGHLIGHTS

Complex problem solving Excellent managerial techniques Strong communication skills Accounts receivable professional Maintains professionalism at all times. Human resources understanding Effective time management Scheduling proficiency

Excellent managerial techniques

ACCOMPLISHMENTS

Accounting Skills

Operated computers programmed with accounting software to record, store, and analyze information.

Auditing

Extensive experience with Financial Statements audits, reviews, compilations and audits for Governmental organizations.

General Ledger Accounts

Maintained accurate accounts including cash, inventory, prepaid, fixed assets, accounts payable, accrued expenses and line of credit transactions. Researched and resolved billing problems that had been previously missed. PROFESSIONAL EXPERIENCE

Collections Investigator, 04/2016 to Present

El Paso County Courthouse - Colorado Springs, CO

Balanced batch summary reports for verification and approval. Verified details of transactions, including funds received and total account balances. Verified that information in the computer system was up-to-date and accurate. Eliminated outdated records by sending the records to be scanned. Compiled statistical information for special reports. Confirmed that appropriate changes were made to resolve customers' problems. Trained new employees on company customer service policies and service level standards. Called and sent mail to customers on outstanding bills. Scheduled payments plans and appointments.

Accounts/OJW clerk, 10/2005 to 04/2016

El Paso County Courthouse - Colorado Springs, CO

Reduced time and costs and increased efficiency by introducing new accounting procedures. Directed improvement plans. Maintained compliance with company and legal requirements. Conducted randomized feedback surveys. Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences. Wrote reports and correspondence from dictation and handwritten notes. Confirmed that appropriate changes were made to resolve customers' problems.

EDUCATION

Computer Information Systems, 2002

Otero Junior College - La Junta, CO, U.S

Coursework in Computer Networking and Information Technology, 3.1 GPA, Conference Honor Roll member

High School Diploma: 2000

Sierra High School - Colorado Springs, CO, U.S

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