Operations Executive

MARK CASSIN

**** ***** *** **** *****, California 91304 818-***-**** ********@****.***

OPERATIONS EXECUTIVE

Supply Chain Management / Supplier Contract Negotiation / Purchasing / P&L / CRM /

/ Cost Control / Global & Domestic Purchasing / Product Development & Launch

Highly accomplished Operations Executive with a hands on approach and a 20+ year professional track record of increasing profitability, improving processes, controlling costs, negotiating supplier contracts, opening new markets and taking revenue from acceptable to exceptional.

Proven ability to motivate and lead cross-functional global teams, achieving exceptional customer service and efficient performances. Master at identifying cost cutting, managing inventory and process improvement opportunities. A strong leader with superior communication and vendor negotiation skills. Skillful project manager with global/domestic supply chain and purchasing expertise, continually completing tasks on schedule and within budget.

-Modified and restructured the US operation for $56mm French Manufacturing and Distribution Company, wholesale to retail, resulting in company’s first yearly profit in 5 years growing sales from $3.3 million to $8.1 million and realized $1.4m in profits in first 14 months.

-Employed strategic contract negotiation skills with 3PL fulfillment center and established a same day shipping requirement that minimized shipping cost and freight-related expenses by 37% within first fiscal year

-Established companies first direct to consumer division including implementation and operation of web site

-Reduced excessive inventory and established a JIT inventory system reducing total inventory from $3.1 million to $1.98 Million with an average turn of 4 months.

SELECTED ACCOMPLISHMENTS

Turned Around Lagging Division, Delivering First-Ever Profits. Mastrad had not turned a profit in five years. Assumed Managing Director position and immediately streamlined processes, cut costs and reorganizing staff resulting in $1.4m in profits within first fiscal year.

Carried out the planned implementation of standard process procedures, negotiated new contracts and enforced quality control measures that significantly reduced production, customer service, fulfillment and inventory costs of over 31% with in first fiscal year.

Transformed Call Center into Profit Center. Customer service call center at Sylmark was an overhead drain. Reorganized and expanded department, developing and implementing aggressive up-sell and incentive program. Turned cost center into profit center, increasing annual revenue $6M+.

CAREER SUMMARY

Managing Director, Mastrad, Inc., Reporting directly to the French CEO for the US division of $56M French manufacturer of kitchen tools and gadgets. Recruited to direct day-to-day operations and manage budget for manufacturing, logistics, fulfillment, quality control, procurement, IT infrastructure, human resources, customer service and finance.

COO/Principal, MKR Realty Concepts, private real estate development group.

Purchased abandoned pizzeria, rehabilitating property and creating pizza / sports bar model. Directed staffing, purchasing, customer service, pricing, marketing and finance. Managed 7 staff. Sold for a profit in just over 1 year.

Purchased multiple residential foreclosures, overseeing contractors, design, finance, procurement and successful, profitable resale.

President/Principal, Marketplace Products, $2.1M consumer product manufacturing and distribution firm. Founded startup, directing product development, overseas manufacturing, global purchasing, marketing, sales, logistics and fulfillment. Oversaw infomercial production and media buying. Raised working capital and managed investor relations.

VP of Operations, Sylmark, Inc., $150M consumer products direct response firm, 2002. Managed overseas procurement, logistics, packaging, fulfillment, staffing, IT and customer service. Grew company $70M in one year. Managed $80M budget and 120+ employees.

Earlier: President, Ronco Inventions. VP Operations, 4 Seasons Supply. SQE, Litton Industries.

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