STEVE BIRON
**** **** ****** ***** *********, TN 37027 615-***-**** **********@*****.***
OBJECT IVE
Innovative, passionate professional seeking a progressive position in a cohesive corporate environment. Experienced with high-volume, multi-unit operations, account sales, and focus on customer satisfaction. Fiduciary accountability obtained by past business ownership and unparalleled management skills consistently contribute to the growth and development of new business.
EXPERIENCE
Business Development – New Housing, Builder and Developer Relations
Comcast - Nashville TN
April 2015 Current
Doubled market penetration by effectively managing relationships with builders and developers becoming single point of contact, bridging the communications gap across multiple channels Forecasted, allocated and reconciled $6 million in capital building expenditures in 2 metro markets covering 4 states
Authored department playbook defining processes, responsibilities, objectives and value to newly created department
Interfaced and defused situations lessening the negative exposure/PR throughout the market Project Manager
Beasley Construction & Associates LLC – Nashville TN March 2014 April 2015
Onsite manager responsible for customer relations and real estate selection Coordinated and oversaw all trades, electricians, HVAC, plumbers, flooring, painters, landscaping Sourced permits and approvals from municipalities, utilities and local government offices Regional Manager – Franchisee
Genghis Grill – Franklin, Hendersonville TN
January 2004 March 2014
Owner/Operator multi-store market earning national store of the year in 2007 Direct P&L responsibility for over $5 million in sales, consulting on another $5 million in region Trained fellow owner/operators and 85+ direct professionals across multiple locations Regional real estate selection and construction build out over site along with sourcing vendors Senior Territory Sales Manager
Kay Chemical division of Ecolab – Nashville TN
January 1998 January 2004
Retail and Wholesale account sales manager covering 3 states Sourced and identified new revenue streams through assessment of customer needs Created and maintained customer relationships resulting in increased customer satisfaction Taught and trained customers on best food safety procedures and practices EDUCAT ION
Western Michigan University – Kalamazoo, MI
Manufacturing Engineering & Business Management