Customer Service Project Management

ERIKA K. DELEON

*** *** *** **.

Baton Rouge, LA 70820

225-***-****

**********@*****.***

OBJECTIVE

To obtain a position in which I am able to utilize my project management, customer service, language, and computer application skills

QUALIFICATION SUMMARY

• Extensive customer service and project management skills

• Crisis management training and experience

• Client interviewing and fact assessment

• Critical thinking and business administration skills

• Proficiency in Microsoft Word and Excel

EDUCATION

LOUISIANA STATE UNIVERSITY, May 2007

College of Arts and Sciences

Bachelor of Arts, English

RELEVANT EXPERIENCE

OFFICE MANAGER

DELEON MARBLE AND TILE INC., January 2009-Present

• Provides customer service

• Manages projects

• Creates and executes print and radio marketing strategy

• Manages and reports on accounts payable and receivable on a weekly basis

• Corresponds with vendors regularly

LEGAL ASSISTANT

THE LAW OFFICE OF JOSEPH M. BRUNO, March 2008-December 2008

• Responsible for client relations and intake

• Served as client liaison

• Managed litigation documents and case files

• Managed settlement proceeds distribution

• Executed administrative tasks

References available upon request

Contact this candidate