Luis Miguel Yupanqui

PERSONAL INFORMATION

Country of Origin: Peru Address: 1021 Portola Dr, San Francisco, CA

Date of Birth: November 7, 1992 Phone: 415-***-****

Gender: Male Email: aczqgt@r.postjobfree.com

EDUCATION

Bachelor of International Business 11/2010 – 1/2016

UPN Universidad Privada del Norte Trujillo, Peru

Study Abroad 1/2014 – 7/2014

EUM Universidad Europea de Madrid Madrid, Spain

EXPERIENCE

SMITTEN - ICE CREAM. 11/2016 / Actually

Cashier & Customer Support San Francisco, CA

• Handling cash transactions with customers

• Scanning goods and collect payments

• Issuing receipts, refunds, change or tickets

• Resolve customer complaints, guide them and provide relevant information

• Keep reports of transactions

• Make sales referrals, cross-sell products and introduce new ones

BEAUTIFULL 06/ 2016/ 11/2016

Cashier & Customer Support San Francisco, CA

• Greet each customer in a positive manner

• Enter purchases into cash register to calculate total purchase price

• Assist customers in locating specific items

• Request information or assistance using a paging system

• Weigh items sold by weight in order to determine prices

• Assist in other areas of store; clean-up, shelf-stocking, keeping merchandise displayed in an orderly manner

CHAT'S COFFEE 01/2016 - 06/2016

Barista San Francisco, CA

• Maintained café cleanliness at all times, including cleaning tables, maintaining condiment bar, and removing trash.

• Prepared and served drinks and food in accordance with health codes and café standards.

• Performed all support tasks such as cleaning cases and equipment, and restocking display cases.

• Worked on registers daily to authorize returns and exchanges, and audit receipts.

ITURRI S.A.C 12/2014 - 4/2015

Customs Agent Trujillo, Peru

• Developed and maintained a document management system to improve the organization of customs requirement documents.

• Supported managers in their effort to control merchandise entering Peru.

• Assisted in the implementation of process control systems designed to track merchandise flows in realtime.

• Preparation, organization and presentation of customs documents required to export merchandise from Peru.

• Obtained a deep understanding of import/export requirements and operations in Peru.

PRODUCTOS GLORIA 6/2011 – 9/2011

Sales Promoter - Fongal Fair Cajamarca, Peru

• Performed a range of client relations and sales functions for institutional buyers of Gloria’s products.

• Create and organized client contact lists including information about product interests.

• Developed creative ways to attract customer interest and presented detailed information about Gloria’s product line when approached.

ACTIVITIES/HONORS/AWARDS

• Peruvian North American Cultural Institute – ICPNA.

• Language center – “ENGLISH MY WAY”

• III y IV Congreso de Marketing y Negocios Internacionales - COMANEI

• Expoalimentaria 2013 / feria de alimentos Lima

• I Conferencia :“Normas de la comunidad andina modificaciones de códigos aduaneros” (SUNAT- SALAVERRY PERU- (Abr- 2013)

• ELI- English Language Institute (Oct- 2016)

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