Customer Service Administrative Assistant

Parmjeet Sandhu

** ********** ***** ** ****: 403-***-****

Calgary, Alberta T3J 5J5 *******@*****.***

CAREER OBJECTIVE

To achieve a promising position in an organization where I can enhance my technical skills and experience in conjunction with company’s goals and objectives in a positive direction.

SUMMARY OF QUALIFICATIONS

Dedicated and self-motivated individual offering a solid background in handling administrative and clerical functions of health care settings

Excellent communication, organization and multi-tasking skills

Computer-literate performer with extensive software proficiency covering wide variety of applications

Possess practical experience of registering and discharging patient and ordering supplies

Ability to read, and interpret doctor's prescription and medical instructions

Excellent communication, coordination, and empathy for patients

Ability to operate office equipment and learn new technology

Matured to handle work pressure and emotional stress

Ability to push, move, lift, and carry 50 pounds of weight

Trained in Net care and SCM software

CPR Certified through Heart and Stroke foundation BLS for health care providers

WORK EXPERIENCE

Medical Office Assistant May 2015- Nov 2016

Martindale Medical clinic, Calgary AB

Prepared patient charts and recorded medical information as instructed by the health care team

Greeting patients and directing them to the respective doctor's cabin after gathering information

Performed assigned administrative and clerical duties

Updated patient information and scheduled fresh and repeat appointments

Organized, filed, and scheduled daily activities by sorting out priority and urgency

Transcribing physician's order and prescription and entered into the system

Answering telephone and emails of patients on doctor's appointments, follow-up treatment, and charges

Administrative Assistant June 2012- Aug 2014

Engles Bakery, Calgary AB

Provide office support to executives, managers and other professionals

Perform clerical duties includes answering phones, taking memos, and maintaining files

Taking customer’s orders and charge of sending and receiving correspondence as well as greetings clients and customers

Answering to customers inquiries, checking expiration dates and keeping the work area clean and organized

Cashier Oct 2011-May 2012 Tim Hortons, Calgary, AB

Demonstrated ability to interact and cooperate with all company employees.

Ensured that each customer received outstanding service by providing a friendly environment includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.

Maintained an awareness of all promotions and advertisements and responsible for branding and marketing of store.

Assisted in floor moves, merchandising, display maintenance, and housekeeping.

EDUCATION

Hospital Unit Clerk Certificate Sept 2014-April 2015 Bow Valley College, Calgary AB

High School Diploma April 2010

Punjab, India

References:

Available upon Request

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