Customer Service Accounts Receivable

Claude J. Macajoux

** ****** ****

West Orange,NJ 07052

973-***-****

Objective: An entry level position in your company with opportunity for advancement.

Experience:

Outsourcing Solutions Edison, NJ

Tax Representative 1999 toPresent

.Responsible for providing customer service in a call center environment on New Jersey

state saver and homestead rebate programs

. Reviewed financial records to determine forms needed to prepare tax returns

. Maintained accounts receivable for New Jersey state taxes

. Calculated form preparation fee according to complexity of return

Merrill Lynch Somerset, NJ

Tax Representative 1994to 1999

. Responded to customer questions during tax season in a high volume call center

environment

. Researched and provided investment advice to clients

. Maintained sales support logs for brokerage department

Education: Long Island University Brooklyn, NY

B.S. Finance 1993

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