DWIGHT JONES (PJ)
Spring, TX ****9
***********@*******.***
EDUCATION
University of Phoenix
Project Manager Professional Training (PMP Program)
LONE STAR COLLEGE (NHCC), Houston, TX
Cisco (CCNA Program)
M.T.I., Houston, TX
Associates Degree in Computer Systems Technology
Offshore Safety Training 5700 - Falck Alford, TWIC Port of Houston
TECHNICAL SKILLS
Operating Systems/Tools: Workstation: Windows XP/Vista/7/8/10,
Server: Windows 2000 - 2012, ESX, VMware, Cloud, SBS, VMware
Back Office: Azure Cloud, ESX(i), Lotus Notes Administrator, Exchange,
Management Server (SMS), SCCM, Active Roles Server, Microsoft Azure
Console, (AD) Active Directory,
Software/Protocols: DHCP, TCP/IP, HTTP, HTTPS, FTP, SMTP, IPX/SPX, SNMP, DNS, DHCP, WINS, Citrix, VPN, AIX, RIP, RGIP, ESX, SAP, Microsoft Office 365, Microsoft Project, Dynamics HR\CRM, ERP, Exchange, Outlook Specialist, GHOST, Client Access, ESET, Webroot, McAfee, Acrobat, SharePoint, Oil & Gas applications, Avamar, Remedy, LabTech, Connect Wise, MS Azure Cloud, LINK phone server,
Hardware: Cisco, SonicWALL, Switches, Ethernet Hubs, HP, Toshiba, Acer, HP, Dell, IBM, SAN,
IT Consultant 2006 – Present
Major Projects Include:
SRS Technologies, Houston TX – VP of Business Development
As the VP of Business Development I set up strategic partnerships with vendors and resellers along with IT product support
Responsible for Project Management on major IT projects and the teams for the projects
Worked with Marketing, Sales, Financial Accounting groups and enterprise software systems that support them
O’Rourke Petroleum, Houston TX - IT Director
IT Director for all IT support teams at multiple locations
Project Managed IT projects and teams for projects including: Azure server migration, Office 365, LabTech, GPS, O365 SharePoint, CRM, Accounting software, and MS Skype phone server in the Cloud
Worked with Marketing, Sales, and Financial Accounting groups and enterprise software systems that support them
Responsible for all Cloud services in Azure technically and as the Project Manager
Responsible for all IT vendor management
Created\Managed and controlled the IT budget
Responsible for employee reviews\hiring\HR
Ergos, Houston TX - Sr. Account Manager / Project Manager
Hired to Manage and support multiple accounts for IT departments and projects
Responsible as the IT Project manager for all IT related projects on the accounts that I managed
Worked with Marketing, Sales, and Financial Accounting groups and software systems that support them\Vender management including the ordering of all IT equipment
Used ConnectWise and LabTec for IT ticketing and managed services
Tek Systems at TDW, Houston TX - Sr Global IT Admin / Support
Hired to get several IT projects back on track and completed that were falling behind
Responsible for all IT Projects and support in Latin America including the Houston location
IT tech lead for migrations using Altiris including: Windows 7 SP1, MS Office 2010, Lync, and Avamar projects
Responsible for the office move in Mexico that included: Racks/Servers, Network equipment, ISP, and desktops
Kongsberg, Houston, TX - IT Area Manager
Responsible for all IT Support (Helpdesk\Desktop\Server) in the Houston area
Responsible for the office move in Houston that includes the Servers, Network equipment, ISP, and desktops
Worked with Marketing, Sales, and Financial Accounting groups and software systems that support them
Responsible for Packaging and Virtualization, and Integrations.
Responsible for all Oil & Gas Software, ESX, Office 2010, and Windows 7 rollouts including the planning, design and implementation
Managed all IT projects for both Houston offices
Responsible for the IT Budget, procurement of all IT equipment, IT Support, IT policies, and procedures
Responsible for negotiations with all IT hardware/software vendors
Responsible for reporting the projected IT budget to the CFO
CGG Veritas, Houston, TX - Global IT Marine Support
Responsible for the offshore marine IT Projects
Hands on computer systems support on all vessels - Desktops and Servers
Configured desktop images with Windows 7 using CloneZilla
Responsible for the projects of upgrading and configuring of servers including ESX VMware on every boat
Responsible for installing and configuring the server rooms and networks for the vessels
Responsible for server upgrades and configurations including file services, security, folder/directory structures, domain access rights, etc…
Deep Marine Technology (DMT), Houston, TX - IT Manager
Responsible as the IT Manager the main office and 4 off-shore ships
Responsible as the global enterprise administrator for the ESX VMware 3.5.1 with MS Datacenter servers
Responsible for the IT Budget, procurement of all IT equipment, IT Support, IT policies, and procedures
Responsible for MS Exchange, Active Directory, and the maintenance on all virtual and physical Servers
Managed all Cisco Routers, and VPN solutions
PinnacleAIS / Houston Telephone, Pearland, TX - IT Manager
Responsible as the IT Manager for three locations including the main office
As a Project Manager, I was responsible for Server migrations using ESX VMware 3.5.1 with MS Datacenter
Responsible for the IT Budget, procurement of all IT equipment, IT Support, IT policies, and procedures
Administrator of 10 ESX VMware Servers as the global enterprise administrator
Responsible for MS Exchange, Active Directory, and the maintenance on all virtual and physical Servers including VMware data backups using Backup Exec
SharePoint administration and user management
Managed the Cisco Routers, and VPN solutions
Responsible for negotiations with all IT hardware/software vendors
Siemens at FMC, Houston, TX - IT Project Manager
As an IT Project Manager, I reported directly to the Program Director on all project work
Responsible for creating, editing, reviewing, negotiating, and making changes to the new project plans, SOW, Operations Guides, and process flow charts, etc.…
Involved in all Project negotiations with the IT Management and executives
I used Microsoft Project to track the IT projects
Marsh - Mercer (MMC), Houston, TX - IT Area Manager
Responsible as the IT Manager for both the Help Desk and Desktop Support teams and Project Manager for software migrations, facility moves, and PC migrations
Responsible for scheduling, performance, and technical development, of the Helpdesk/Desktop staff
Responsible for creating and managing the IT budget
Monitor CA and Remedy systems for Helpdesk/Desktop to insure SLA standards, and high quality service
Responsible for procurement of IT equipment for MMC and employee annual performance reviews
Provided technical leadership, coaching, mentoring, and training for the Helpdesk\Desktop teams
Responsible for the Implementation of IT policies and procedures to improve the customer support environment
Used MS Project, AD, SMS, Lotus Notes R6 for Marsh, Outlook for Mercer, and Citrix support
Gainer Donnelly & Desroches, Houston, TX - IT Manager
Responsible as the IT Manager for both the Help Desk and Desktop Support teams and Project Manager for software migrations, facility moves, and PC migration projects
Responsible for the IT Budget, procurement of IT equipment, IT policies, and procedures
Global enterprise administrator of 15 Windows Servers, Physical to Virtual VMware conversions, and responsible for data, Exchange Management, Citrix/Blackberry Servers, Active Directory, and backups
Managed Network using Cisco ASA 5510 firewall, VPN, and a Point to Point for Co-Location
Various Contract Positions 1998 - 2005
Hines, Houston, TX
Server Analysts - responsible for the deployment and configuration of the Windows Servers
Configuration of Windows workstation laptops that were used for the remote server migration
Worked with Windows servers, Drive Image Pro, and Active Directory
Worked with the team that administers production servers in the Houston data center and the remote locations
Lyondell, Woodlands, TX
Server Analysts - responsible for the deployment and configuration of the server migration of 250 Servers
Upgrades including SAN hardware setups and Fiber Array configurations
Worked with the team that administers over 600 enterprise servers in the Houston data center
Racked, configured, and monitored 250 servers
Reliant Energy, Houston, TX
IT Manager / Project Manager - Trained and managed 20+ people for Windows migration project
Used MS Project for the scheduling and tasks and provided documentation for the Windows migration project
Responsible for managing the deployment teams on the Windows migration
Software deployments for all applications including an SAP implementation
Responsible for hiring/firing, scheduling, and the approvals of time sheets and expense reports
Conoco, Houston, TX
IT Manager / Project Manager - trained and managed 25+ people for Windows migration project
Used MS Project for the scheduling and tasks and provided documentation for the Windows migration project
Engineered Windows workstation deployment tools like FTP, and Ghost, for backups and installations
Used Enterprise Administrator, MMC, Exchange, and Active Directory for domain accounts and SMS for software pushes, RAS accounts, Email accounts, password resets, and unlocking/creating user accounts
BP Amoco, Houston, TX
IT Project Manager / Server Admin - Trained and managed 50+ people for the Windows migration project
Project Manager for software migrations, facility moves, and PC migrations using MS Project
Responsible for the migration of all applications including SAP application implementation
Maintained, built, and administrated Exchange, Windows Servers, Ghost multicast server, and several Cisco Routers, for the 3500 people that were migrated for the BP Amoco Houston project
Schlumberger, Houston, TX
Network Engineer VPN - set up VPN to work with TCP/IP over the Internet for the Schlumberger network
Provide documentation for the VPN project installations
Developed an Intranet Web site for the VPN installation and project documentation
Baker Hughes, Houston, TX
Desktop Level 3 - supported all C-Level executives, Presidents, Senior VPs, and their Admin Assistants
Provided third level Desktop/Network support for employees
SAP application implementation with several HR/Accounting modules
Marathon Oil, Houston, TX
Network / Desktop Support Level 3 - supported Senior VPs, Executives, 27 Oil / Gas Traders, and Secretaries with software applications, Network, and hardware issues
Client support included Jr. Level Admin support, making regular backups, adding and removing users, changing user's permissions, Domain access, and login issues
Shell Oil, Houston, TX
Network / Desktop Support Supervisor of 10 people, we moved all clients to common domains within Shell Oil
E-mail migrations with Exchange servers using Outlook as an Email editor
Support for 1200 clients including executives after the migration process on TCP/IP, Outlook, and Windows
Improved the upgrade process for Shell Services in the marketing branch of Shell/Texaco/Star Enterprises