Reef Meyer

Jacksonville, FL *****

aczp5m@r.postjobfree.com - 786-***-****

Committed Bachelor graduate with a double major in Political Studies and Business who responds positively to the challenge of new career opportunities, combining a commitment and genuine affinity for working with people to achieve goals. Ability to function effectively in demanding and challenging roles requiring adaptability, a team approach and excellent communication and interpersonal skills. Competent in building and fostering positive relationships with colleagues and management and equally able to work in a team or independently.

WORK EXPERIENCE

Insurance Consultant

Alliance & Associates - Jacksonville, FL-November 2014 to Present

Responsibilities

Job duties include reviewing patient records using medical coding procedures. Examine the claims and verify insurance eligibility, as well as record any medical charges and other payments or adjustments. As a Health insurance specialists, I was responsible for detecting any coding errors or performing any modifications needed.

Other responsibilities include assisting patients in obtaining and understanding medical benefits. In the office, communication with other medical staff members and health insurance providers often occur. I was also responsible for updating any internal databases, which electronically store and organize patients' records, billing details, and registration forms

Contract Negotiator

One Call Care Management - Jacksonville, FL-May 2015 to December 2015

This was an 8 month contract with the nation?s leading provider of specialized cost containment services to the Workers? Compensation industry. My role was to implement a cost containment strategy resulting in huge saving for my employer. I effectively renegotiated over 1000 contracts with our language services providers nationwide without any interruption in delivering integrated best-in-class care throughout the life cycle of the Workers Compensation claim.

Insurance Agent

Liberty National - Jacksonville, FL-December 2013 to August 2014

Responsibilities

Serving the Jacksonville client base, I completed claims, wrote policies, recruited, wrote business plans and worked in a managerial capacity as well as trainer.

Customer Service/Sales Manager

CSA, New Zealand Government-April 2009 to May 2013

April 2009- May 2013, Wellington CBD

Responsible for delivering accurate support and advice about Land to the private and public sector. Key accountabilities included making decisions based on accurate and complete analysis to deliver consistent advice in alignment with Government Land policies and practices. Being the face of New Zealand Government, the exposure to the wide variety of interactions between myself and all its customers has given the relevant experience to further my customer service career.

CSO

TOWER INSURANCE - Wellington-October 2006 to April 2009

Wellington, New Zealand

My role was to facilitate superior business outcomes that drive the growth and profitability of TOWER Insurance's general insurance business by providing superior insurance advise to over a million customer base. My experience with TOWER has given me proficient organizational skills, excellent oral communication skills and ability to develop my professional inter-personal communication skills.

Corporate Customer Service Representative, FONTERRA

CSR FONTERRA, Auckland, New Zealand-April 2005 to May 2006

Employed by New Zealand's Largest Dairy exporter, I was part of the Fonterra Latin-American winning team delivering front-line service to valued customers in the Latin-American Global region, which counts for a formidable percentage of Fonterra's revenue and New Zealand's Gross Domestic Product. My many responsibilities included uncompromised professionalism of a high standard, delivered in both English and Spanish in a complex global export environment. I gained valuable knowledge and skills through using tools such as CRM, Excel, Outlook, Microsoft Word, SAP and many other state of the art advanced Oracle Software. I gained exceptional skills in fostering and maintaining robust professional relationships with both external/internal customers and key global export players. I have gained experience and knowledge delivering uncompromised professionalism of a high standard both with in team and in autonomous roles. As a result, I have gained valuable team playing skills as well as skills in working autonomously to deliver perfect results whilst remaining consistently accurate under pressure in a multinational corporate export environment.

Research Assistant

Department at the Univ. of Auckland-March 2003 to November 2004

Working under Paul Buchanan, lecturer for the Political Science

Department at the Univ. of Auckland

Gained skills in research, analyzing, organizing, meeting deadlines, assisting in gathering relevant research material and for lectures and working out relevant information for Paul Buchanan PhD at the University of Auckland

Humanitarian Aid Worker

Project MARC-2002 to 2002

As part of a team funded by a Humanitarian Aid Organization based in Utah, USA .I assisted in delivering medical and humanitarian aid to remote Islands in Vanuatu to people in dire need of Medical and Humanitarian aid.

Marine Salvage & Towing Captain

Atlantis Marine Towing & Salvage - Miami, FL-July 1999 to December 2000

Worked As s a Marine salvage first mate/captain for marine salvage company in Miami Florida, my role included but was not limited to assisting vessels in distress, salvaging sunken vessels, towing, firefighting, diving, and developing a strong professional relationship with all maritime customers.

My job with Atlantis Marine Towing & Salvage Company has now become a reality show on Discovery Channel called Shipwreck men

(see link http://www.youtube.com/watch?v=UeQdHbvELFo )

Sales Manager

Fonterra Dairy Incorporated and New Zealand Government

My other customer service focused roles were with Fonterra Dairy Incorporated and New Zealand Government department of Land (see employment history). These roles had at is core component a strong customer service component that required a very high level of front line customer service delivered to millions internationally as well as a domestically.

EDUCATION

Bachelor of Arts in Political Science

The University of Waikato

2001 to 2004

Bachelor of Arts in Political Science

Florida International University

2000 to 2001

ADDITIONAL INFORMATION

Key Strengths

Conscientious, efficient and committed customer service focused

Ability to work collegially and cooperatively within a team

Effective and confident communicator demonstrated by the ability to fluently and proficiently speak English, French and Spanish

Flexible and adaptable to changing situations and environments developed through childhood and family lifestyle, living and studying in overseas countries and university course work

Strong analytical skills and an excellent understanding of the Spanish Language

Leadership skills demonstrated through Class Representative roles and Peer Support roles

Exercise sound judgement and able to use own initiative

Able to find effective solutions to problems through identifying key issues and variables and working through to a positive outcome

Able to absorb and assimilate information quickly

Work well under pressure with the ability to remain calm and consistently accurate

Well organised and able to prioritise and effectively manage own workloads

Professional, committed and enthusiastic individual

Very well presented with a congenial and positive personality

Contact this candidate