Test Cases Project
Resume:
Surya Palanur
Test Lead Product /Specialist Tester
Contact #: 346-***-****
*****.*******@*****.***
PROFESSIONAL SUMMARY
5+ years of professional experience in Product Testing (Insurance P&C and Mortgage Industry), Support and Maintenance (Retail & Healthcare).
Worked with major Insurance COTS products such as Guidewire and Exigen.
Expertise in STLC- Different phases of Software Testing lifecycle such as Requirement Analysis, Test Planning, Test Scenario preparation, Test Design, Test Data preparation, Test Execution and Defect reporting and management.
Analyzed BRDs and SRS documents to create Test plan and Test cases for Manual Testing.
Solid grounding in Software Testing concepts, SDLC (Agile methodology, V Model, Waterfall Model & Hybrid Model),STLC & Defect Management cycle.
Experienced in various testing methodologies such as Black box testing, Functional, System, Regression, Integration, End to end testing, Ad hoc Testing, Compatibility Testing, Performance Testing, Compliance testing Sanity Testing, Smoke Testing, Regression Testing, Retesting and Documents Testing.
Prepared Test Plans and Test Cases based on Requirements and General Design Documents.
Planning the testing timelines of a release for the various SDLC testing phases including Integration testing coordination and execution.
Liaised with business analysts and manual test team leaders to perform risk analysis and assessment associated with automation testing.
Prepared the Test data (Input files) for interpreting the Positive/negative/regression results based on the design requirements.
Developed Automated test scripts from manual test cases for Regression testing based on the requirement documents using Quick Test Professional
Responsible for creating Use Case and Process Flow diagrams using tools such as Visio, Rational Requisite Pro, and Rational Rose etc.
Main contributor of Conversion testing which involved migration of existing claims seamlessly from multiple legacy claim systems(AS400, MAIG, OCS) to Guide wire operational Database
Experience handling Scrum projects, including blending Agile practices with existing processes as well as gaining executive and organizational support for transitions to Agile practices.
Experience in recognizing and understanding the various design models, including Business Process Modeling (BPM), UML diagrams, detailed design entity-relationship (ER) diagrams, and data flow diagrams.
Responsible for Preparing Test scripts and executed them from HP ALM/Quality Center.
Assisted the team by providing test scenarios and validating test cases for the aforesaid solutions.
Extensive experience in coordinating testing effort, responsible for test deliverables, Status Reporting to management and Escalations. Provided status reports to project managers and product owners.
Worked on testing the new functionalities based on test cases and coordinated with development team in fixing the issues.
Experienced in detailed QA documentation including QA and QC reports, Project Status Meetings, Reports, Estimation, Test Strategies & Coverages and Test plan.
Engaged in account level activities which includes metrics reporting and Dashboards.
Mentored and coordinated the teams and aid in effective team building and take responsibilities to complete the task in the speculated time for the various releases.
Preparing Release level test plan and conducting Release level testing status meetings to track the testing progress and presented the Release level metrics on a regular basis.
Expertise in project management skills by handling all meetings, data analysis, documentation and business reports.
Played the role of Defect Coordinator at the Project level.
SKILL SET
COTS Products : Guidewire Claim Center and Exigen
LOBs Known : Auto, Homeowners and Personal Umbrella
Tools : HP Quality Center, HP Quickest Professional, Rally, Jmeter, ALM, SoapUI,
Visio, Excel, PowerPoint, TOAD, Winscp, Putty and JIRA.
Development Methodologies : Agile, Scrum and Iterative.
Operating System : Windows 98/XP/2000/Vista/7, UNIX
Databases & Tools : SQL and Oracle.
Programming Languages : C, C++
PROFESSIONAL EXPERIENCE
Fannie Mae, Atlanta, GA February 2017 to Till Date
For Accenture- Experis (Ongoing)
Role: Test Lead/QA specialist Backend Tester.
Project: Novation
Fannie Mae is a governed sponsored enterprise that is, a publicly traded company which operates under Congressional charter – to stimulate homeownership and expand the liquidity of mortgage money by creating a market. Established in 1938, Fannie Mae channels its efforts into increasing the availability and affordability of homeownership for low income individuals.
Responsibilities:
Designed Test Cases and analyzed requirements and user stories.
Executed the test cases for functional and system Testing.
Worked in the agile development environment with changing requirements and functional specifications.
Gathered business requirements for devising the test plan documentation.
Procedures, analyzing Test Results and Test documentation and Test Metrics.
Experience in back end testing of databases like Oracle, SQL Server etc.
Map Requirements from QC to the Test cases and defects.
Log, track, document and report Test Results. Contribute to the development and implementation of testing metrics.
Create, Edit, update and validate multiple XML files for performing System Integration and process simulation testing on 3rd party vendor Interface and web enterprise application.
Used TOAD for validating various scenarios using Oracle Data base.
Perform backend testing with third-party products/integrated to Large Web Enterprise Applications
Developed, modified and executed scripts. Prepared Test Data for framework.
Major contributor to the FICC related changes on the black rock and other integration testing.
Performed manual Test execution and identified defects.
Logged Defects and tracked them to closure.
Prepared and published reports and dashboards on a regular basis at project level. Performed Peer Reviews.
Responsible for project level process compliance.
Develop testing artifacts -Test Approach, Requirement Traceability Matrix, Test scripts, Test Summary Report for each assigned release.
American Automobile Association (AAA) Phoenix, AZ June 2011- Jan 2016
For Cognizant Technology Solutions Coimbatore (India) (4 Years 9 months)
Role: Product Specialist/Test Lead
Project: AAA MTC –Flex
The American Automobile Association (AAA) is a federation of motor clubs throughout North America. AAA is a non-profit member service organization; with 55.6 million members in the United States and Canada. AAA provides services to its members, including roadside assistance and others. Its national headquarters are in Heathrow, Florida.
Guide wire Claim Center:
The Claim Administration System used by AAA is Guide wire Claim Center. Claim Center is a web-based enterprise software application designed to manage the process of reporting, verifying, and making payments on claims against a policy. The application manages the claims process from first notice of loss through execution of financial transactions which includes payments and setting of reserves. This insurance claims management system also manages claims information and coordinates the claims process to ensure compliance with corporate policies.
Exigen:
The Policy Administration System used by AAA is Exigen. The system serves as a single platform for administering the New Business and other policy processing services. The PAS Property Program will also leverage the enabling infrastructure implemented by PAS Auto such as Document creation, Customer master, and online billing in addition to any successful practices and lessons learned.
Responsibilities:
Successfully rolled out two Homeowners Conversion and three outgoing correspondence releases single handedly.
Designed Test Cases and analyzed requirements and user stories.
Develop test scripts for Regression testing.
Worked in the agile development environment with changing requirements and functional specifications.
Developed test strategy, test plan, test scenario and test summary reports for conversion and outgoing correspondence.
Gathered business requirements for devising the test plan documentation.
Authored various Use Cases and activity diagrams, sequence diagrams using Rational Rose and used UML methodology to define the Work Flow & Data Model Diagrams (DFD)
Performed GAP analysis for the modules in production, conducted feasibility study and performed impact analysis for proposed enhancements
Participated in Bug-Review meetings with software developers, QA engineers, managers, and suggested enhancements and solution to the existing application problem from business perspectives
Map Requirements from QC to the Test cases and defects.
Log, track, document and report Test Results. Contribute to the development and implementation of testing metrics.
Create, Edit, update and validate multiple XML files for performing System Integration and process simulation testing on 3rd party vendor Interface and web enterprise application.
Involved in the implementation of hybrid framework.
Perform Web services testing with third-party products/COTS integrated to Large Web Enterprise Applications
Developed, modified and executed scripts. Prepared Test Data for framework.
Performed manual Test execution and identified defects.
Logged Defects and tracked them to closure.
Played the role of Defect coordinator at the project level.
Prepared and published reports and dashboards on a regular basis at project level. Performed Peer Reviews.
Responsible for project level process compliance.
Develop testing artifacts -Test Approach, Requirement Traceability Matrix, Test scripts, Test Summary Report for each assigned release.
Create and generate Requirements Matrix Traceability Reports. Identify, report & track defects, risks and change requests.
Executed Claim Center implementation in multiple work streams– Claim Center Customization, Integrations and Conversion.
Uploaded the User stories from Rally to collect information across sprints.
Validate and Compare the Reporting Test results in different File formats with XML and Legacy data files.
Prepared process oriented documents and attending account level audits (startup, process and closure).
Responsible for SWAT calls at the account level for addressing issues raised due to environment unavailability and downtime.
Responsible for verification of the test case updation in Quality Center along with Master test plan.
Responsible for checking the coverage aspects of the test cases designed and maintaining requirement traceability matrix.
Actively participated in scrum meetings, reviews and developed test scenarios.
Wal-Mart Bentonville, AR Jan 2011 –Jun 2011
For Cognizant Technology Solutions Coimbatore (India) (6 Months)
Role: Application Support Analyst
Project: Wal-Mart Consolidated Support
Wal-Mart is an American multinational retail corporation that operates a chain of hypermarkets, discount department stores and grocery stores, headquartered in Bentonville, Arkansas. The company performs an in-house support and maintenance of their application systems. The support includes enabling Wal-Mart to capitalize on its associates’ experience and knowledge in strategic development projects, Reduce Wal-Mart’s year over year costs by optimizing support maintenance activities. This application runs in UNIX/Informix based enhancement and maintenance application.
Responsibilities:
Worked on the Warehouse Technical Operations and the background programs. Resolved the Pager calls by giving the timely resolution.
Worked on P1, P2, P3 types of Tickets and resolved the Issue within SLA limitations.
Analysed the bug in the existing code and performed code change to resolve it. Prepared new code changes based on the business request that enhances the application.
Successfully transitioned the project to the new team owing to business criticalities.
Responsible to coordinate the daily production calls, weekly client meeting and onsite meeting.
Responsible for creating knowledge repository documents such as business documents, application documents and tracking of production issues.
Responsible for fetching the details from the data base using SQL queries.
Performed patch testing for application after each patch installation.
Responsible for issue analysis, troubleshooting and resolving production issues in Unix Environment.
Responsible for system monitoring, job scheduling and preparation of daily client reports.
EDUCATION & CERTIFICATIONS
Education
Bachelor of Engineering (BE) in Electrical and Electronics Engineering from SNS College of Technology under Anna University, India in 2010 with Distinction.
Certifications
ISTQB Foundation Level
CCP- Retail Level 0, CCP- Software Testing, EXIGEN Policy Core Testing and ITILv3.0 (Internal Certifications)
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